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802-552-4364
27116 167th Pl SE Ste 108 Reviews
Read reviews from customers who used our services at 27116 167th Pl SE Ste 108
Total reviews
141
Average Rating
4.4/5
Did quick repair and friendly. Marked down due to did not remove glass and cardboard. Left for to dispose.
Debbie D,
Sorry but the repair was not completed. The washing machine doesn’t spin. I’ve been on Line trying to reopen the claim. But it wants an additional $100 Please send the repair guy back.
Paul C,
Customer service response - We apologize for the inconvenience and the issue with your washing machine. We will arrange for the repair technician to return at no additional cost to you. Thank you for bringing this to our attention.
Sears Home Services on 1716965911812
Phuong M,
Customer service response - Hi Phuong, thank you for sharing your honest 3-star rating regarding your Sears Appliance Repair. We understand that there's room for improvement, and we'd love to learn more about your experience. If you have any specific feedback or suggestions, please feel free to let us know. Your satisfaction is crucial to us, and we hope to have the opportunity to enhance your experience in the future.
Sears Home Services on 1705562746612
Wasn’t fixed with new part, noise still present
Georgann B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1772756001534
Only AI answers the phone now. Didn't understand what I wanted. They said they no longer have live agents. They will not get my business as my needs are specific.
Michael W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1767855369953
Brian G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1748825388798
“Certified “Tech came at 6 pm, worked on lawn mower at said it’s fixed Tried to use it in couple days when rain stopped- not working, same problem. Called technician, he said someone will come and check- not happened Cannot reach a customer service at Sears Trust in Sears home services lost forever
Valentina N,
Customer service response - We apologize for the trouble you've faced, Valentina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563034122
The repairman was not able to fix the technical issue and when I tried to call Sears customer service they prompt my call to an AI agent that only knows it’s own words and not able to help with solving the problem.. It took 30 minutes of my time with no results!
Wasi S,
Customer service response - We apologize for the trouble you've faced, Wasi. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746688951042
Yall sent a refrigerator service person for a range repair. Very frustrated with your customer service and care. Been trying to get repair thru Lowe’s warranty for four months. 25+ texts and emails making appointment and cancelling someone finally shows up and it’s the WRONG person.
Linda B,
Customer service response - We apologize for the trouble you've faced, Linda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746068819485
Terrible. The only time you can connect to a live agent is when they want to sell you a home warranty. I overpaid for parts that they ordered on Amazon and a technician took the parts when he visited. They said someone will contact me but no one has ever contacted me.
L. L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744762233995
