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118 Waller Mill Rd Reviews
Read reviews from customers who used our services at 118 Waller Mill Rd
Total reviews
288
Average Rating
4.6/5
Paul K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1763516172040
Quick, reliable and friendly service. I’ve used this service multiple times and will continue to use as needed.
Joe B,
Customer service response - Thank you for your positive feedback, Joe! We're glad to hear you found our service quick, reliable, and friendly, and we appreciate your continued trust in us.
Sears Home Services on 1762820107666
Teri H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762738967807
Kitty C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762738967811
Debbie W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762738967887
He did a great job and explained his work so the I could understand. Very pleasant man.
Michele S,
Customer service response - Thank you for your positive feedback, Michele! We're glad to hear our technician did a great job and explained everything clearly.
Sears Home Services on 1762472455638
Perfect. Great repair technician.
Spencer D,
Customer service response - Thank you for your positive feedback, Spencer! We're glad to hear you found our repair technician great.
Sears Home Services on 1762300145649
The technician arrived as scheduled. I received a text saying he was on the way. After analyzing the washing machine, it was determined that three major parts needed replacement, including the motherboard. The technician phoned and updated his service department. Within one hour after he left, I received a call from Sears service desk saying that the parts were more costly than the replacement of the washing machine. I was offered a buyout for a compatible machine. I opted to take the buyout with the Claims Management after receiving the price of a compatible washing machine, including tax, delivery and installation. My claim was submitted to the finance office and I received all documentation in an email before the phone call ended. The check will be mailed to me and may take 30 days. I was also sent an email displaying what the envelope would look like so that it would not be discarded in error. I’m very pleased with the response swiftness and the outcome. Thank you for your diligence in hanging my claim.
Terry C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762143283257
Very nice young service tech. Performed simple repair of belt on drier, then preventive maintenance on washer—no hidden issues. He arrived a couple of hours outside the window, but once beginning he was quick and efficient. I would use their service again (though I hope I don’t have to).
Ray S,
Customer service response - Thank you for your positive feedback, Ray! We're glad to hear our technician was nice, quick, and efficient with the repairs and maintenance, despite the delay in arrival.
Sears Home Services on 1761868600598
Tech was timely, professional, quick and thorough in diagnosis and repair. Friendly and focused to get the work done right the first time. Great job!
Jamie K,
Customer service response - Thank you for your positive feedback, Jamie! We're glad to hear our tech was timely, professional, and thorough, and that you were pleased with the repair.
Sears Home Services on 1761868969402
