118 Waller Mill Rd Reviews
Read reviews from customers who used our services at 118 Waller Mill Rd
Total reviews
307
Average Rating
4.6/5
Robert K,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792256130059
David M,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792172421818
Joyce B,
Customer service response - Thank you for the amazing 5-star review, Joyce! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790096201548
Eric C,
Customer service response - Thank you for the amazing 5-star review, Eric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789422581055
Josh was super. Immediately diagnosed the problem and did additional checks as well. Very happy with service.
Eugenio D,
Customer service response - Thank you for your feedback, Eugenio! We're glad to hear Josh immediately diagnosed the problem and conducted additional checks, ensuring you were happy with the service.
Sears Home Services on 1788998689145
Thank you! Timely, professional, helpful and skilled.
Melanie M,
Customer service response - Thank you for your feedback, Melanie! We're glad to hear you found our service timely, professional, helpful, and skilled.
Sears Home Services on 1788902205512
Robert&Connie D,
Customer service response - Thank you for the amazing 5-star review, Robert and Connie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788896333036
Luis took the time to explain what the problem was after removing the oven and checking the connections and made the needed repairs in short order.
Robert L,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Luis took the time to explain the problem and made the repairs quickly.
Sears Home Services on 1788552920681
On time. Very personable and such a nice man. He did an excellent job and took his time to make sure everything was to our satisfaction. Thank you.
Jodi S,
Customer service response - Thank you for your feedback, Jodi! We're glad to hear the technician was personable and thorough in ensuring everything met your satisfaction.
Sears Home Services on 1788534310502
Polite, timely, great communicator. Got right to work.
Elaine K,
Customer service response - Thank you for your feedback, Elaine! We're glad to hear the service was polite, timely, and communicative.
Sears Home Services on 1787583157542
Eunice F,
Customer service response - Thank you for the amazing 5-star review, Eunice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786380799172
R. J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786205233997
Anthony went ABOVE and beyond. He came back later on in the evening to fix our outside a/c unit so that we wouldn’t have to wait with the temps rising.
MiA’S B,
Customer service response - Thank you for your feedback! We're glad to hear Anthony went above and beyond to fix your A/C unit promptly, especially with the rising temperatures.
Sears Home Services on 1785978194047
Victor H,
Customer service response - Thank you for the amazing 5-star review, Victor! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785965798412
Technician offered 2 possible solutions but could not guarantee that ordering the replacement parts would solve the problem because the actual problem could not be diagnosed. We chose to pat the diagnostic fee and probably get a new refrigerator. He was very honest and upfront.
Judy M,
Customer service response - Thank you for your feedback, Judy! We're glad to hear our technician was honest and upfront in offering solutions and discussing the situation with you.
Sears Home Services on 1785358059737
John S,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785065310652
Michael R,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784906577780
Great service! Technician took time to explain the repair.
Lawrence C,
Customer service response - Thank you for your feedback, Lawrence! We're glad to hear you received great service and that the technician took the time to explain the repair.
Sears Home Services on 1784243791873
Lewis was prompt., courteous, and certainly knew what he was doing. He arrived at my house at 12:30 and finished putting a new motor in my dishwasher at 1 PM. He tested the dishwasher and before he left my house he cleaned up the area where he was working! I was completely satisfied with his work ethic and how he clearly explained what cause motor to fail. It had a piece of glass in the motor that caused it to fail to work!
Kay C,
Customer service response - Thank you for your feedback, Kay! We're glad to hear Lewis was prompt, courteous, and thorough in explaining and resolving the issue with your dishwasher.
Sears Home Services on 1784067173250
Luis was amazing. He was very professional and I highly recommend
Linda G,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Luis was professional and that you highly recommend his service.
Sears Home Services on 1783960930180
Drew M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745799806292
Great technician.
ABC H,
Customer service response - Thank you for your feedback! We're glad to hear you had a great experience with our technician.
Sears Home Services on 1783709011663
The repair was quickly diagnosed and parts were ordered. Alex installed the new parts in only 20 minutes and was on his way. We have used Sears Appliance Repair before and their technicians are knowledgeable and take the time to explain what needs to be done. It is easy to make an appointment and there is a very short waiting time until a technician arrives. Our last call resulted in a same day diagnosis! Bravo!
Joseph H,
Customer service response - Thank you for your feedback, Joseph! We're glad to hear Alex provided a quick and efficient repair, and that you've had positive experiences with our knowledgeable technicians and prompt service.
Sears Home Services on 1783342440787
Karen Z,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782868760502
Service was covered under warranty
Christopher S,
Customer service response - Thank you for your feedback, Christopher! We're glad to hear the service was covered under warranty.
Sears Home Services on 1782845376396