118 Waller Mill Rd Reviews
Read reviews from customers who used our services at 118 Waller Mill Rd
Total reviews
297
Average Rating
4.6/5
Polite, timely, great communicator. Got right to work.
Elaine K,
Customer service response - Thank you for your feedback, Elaine! We're glad to hear the service was polite, timely, and communicative.
Sears Home Services on 1787583157542
Eunice F,
Customer service response - Thank you for the amazing 5-star review, Eunice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786380799172
R. J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786205233997
Anthony went ABOVE and beyond. He came back later on in the evening to fix our outside a/c unit so that we wouldn’t have to wait with the temps rising.
MiA’S B,
Customer service response - Thank you for your feedback! We're glad to hear Anthony went above and beyond to fix your A/C unit promptly, especially with the rising temperatures.
Sears Home Services on 1785978194047
Victor H,
Customer service response - Thank you for the amazing 5-star review, Victor! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785965798412
Technician offered 2 possible solutions but could not guarantee that ordering the replacement parts would solve the problem because the actual problem could not be diagnosed. We chose to pat the diagnostic fee and probably get a new refrigerator. He was very honest and upfront.
Judy M,
Customer service response - Thank you for your feedback, Judy! We're glad to hear our technician was honest and upfront in offering solutions and discussing the situation with you.
Sears Home Services on 1785358059737
John S,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785065310652
Michael R,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784906577780
Great service! Technician took time to explain the repair.
Lawrence C,
Customer service response - Thank you for your feedback, Lawrence! We're glad to hear you received great service and that the technician took the time to explain the repair.
Sears Home Services on 1784243791873
Lewis was prompt., courteous, and certainly knew what he was doing. He arrived at my house at 12:30 and finished putting a new motor in my dishwasher at 1 PM. He tested the dishwasher and before he left my house he cleaned up the area where he was working! I was completely satisfied with his work ethic and how he clearly explained what cause motor to fail. It had a piece of glass in the motor that caused it to fail to work!
Kay C,
Customer service response - Thank you for your feedback, Kay! We're glad to hear Lewis was prompt, courteous, and thorough in explaining and resolving the issue with your dishwasher.
Sears Home Services on 1784067173250