118 Waller Mill Rd Reviews

Read reviews from customers who used our services at 118 Waller Mill Rd


Total reviews

288


Average Rating

4.6/5

July 16, 2026
Overall rating

Great service! Technician took time to explain the repair.

Lawrence C,

Customer service response - Thank you for your feedback, Lawrence! We're glad to hear you received great service and that the technician took the time to explain the repair.

Sears Home Services on 1784243791873

July 14, 2026
Overall rating

Lewis was prompt., courteous, and certainly knew what he was doing. He arrived at my house at 12:30 and finished putting a new motor in my dishwasher at 1 PM. He tested the dishwasher and before he left my house he cleaned up the area where he was working! I was completely satisfied with his work ethic and how he clearly explained what cause motor to fail. It had a piece of glass in the motor that caused it to fail to work!

Kay C,

Customer service response - Thank you for your feedback, Kay! We're glad to hear Lewis was prompt, courteous, and thorough in explaining and resolving the issue with your dishwasher.

Sears Home Services on 1784067173250

July 12, 2026
Overall rating

Luis was amazing. He was very professional and I highly recommend

Linda G,

Customer service response - Thank you for your feedback, Linda! We're glad to hear Luis was professional and that you highly recommend his service.

Sears Home Services on 1783960930180

April 28, 2025
Overall rating

Drew M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745799806292

July 10, 2026
Overall rating

Great technician.

ABC H,

Customer service response - Thank you for your feedback! We're glad to hear you had a great experience with our technician.

Sears Home Services on 1783709011663

July 06, 2026
Overall rating

The repair was quickly diagnosed and parts were ordered. Alex installed the new parts in only 20 minutes and was on his way. We have used Sears Appliance Repair before and their technicians are knowledgeable and take the time to explain what needs to be done. It is easy to make an appointment and there is a very short waiting time until a technician arrives. Our last call resulted in a same day diagnosis! Bravo!

Joseph H,

Customer service response - Thank you for your feedback, Joseph! We're glad to hear Alex provided a quick and efficient repair, and that you've had positive experiences with our knowledgeable technicians and prompt service.

Sears Home Services on 1783342440787

June 30, 2026
Overall rating

Karen Z,

Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782868760502

June 30, 2026
Overall rating

Service was covered under warranty

Christopher S,

Customer service response - Thank you for your feedback, Christopher! We're glad to hear the service was covered under warranty.

Sears Home Services on 1782845376396

June 30, 2026
Overall rating

Technical was very friendly and professional.

Earl W,

Customer service response - Thank you for your feedback, Earl! We're glad to hear the technician was friendly and professional.

Sears Home Services on 1782841105753

June 29, 2026
Overall rating

Anthony was very efficient. He came and found that he had to order a part that was no longer working. He ordered the part which was delivered within a couple days. He returned a couple days later and replaced the part and my refrigerator was up and running again.

Linda S,

Customer service response - Thank you for your feedback, Linda! We're glad to hear Anthony was efficient in diagnosing and resolving the issue with your refrigerator.

Sears Home Services on 1782772778676

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