118 Waller Mill Rd Reviews

Read reviews from customers who used our services at 118 Waller Mill Rd


Total reviews

270


Average Rating

4.6/5

March 25, 2026
Overall rating

Beverley L,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1774491078627

March 18, 2026
Overall rating

Derrick was very professional and fixed my issues. He explained everything very well

Cynthia E,

Customer service response - Thank you for your positive feedback, Cynthia! We're glad to hear Derrick was professional and resolved your issues.

Sears Home Services on 1773795829143

March 12, 2026
Overall rating

Carrie W,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1773275457192

March 09, 2026
Overall rating

Joshua B, The technician was just great - , courteous, tidy and personable and efficient. A great advertisement for Sears Service

Norman H,

Customer service response - Thank you for your positive feedback, Norman! We're glad to hear Joshua was courteous, tidy, personable, and efficient.

Sears Home Services on 1773015659516

March 06, 2026
Overall rating

He was punctual, knowledgeable, and explain in detail the work completed.

Virginia K,

Customer service response - Thank you for your positive feedback, Virginia! We're glad to hear our technician was punctual, knowledgeable, and provided detailed explanations of the work completed.

Sears Home Services on 1772755946134

March 03, 2026
Overall rating

Luis was on time. He was very professional. He explained everything to me. I was very happy with him. He was a very nice repairman. I would definitely call him again.

Sally B,

Customer service response - Thank you for your positive feedback, Sally! We're glad to hear Luis was punctual, professional, and provided clear explanations.

Sears Home Services on 1772496127329

February 23, 2026
Overall rating

Technician understood the issue and fixed it expeditiously. He was friendly and professional. Definitely would recommend them for any repairs to your fridge!

Vernon C,

Customer service response - Thank you for your positive feedback, Vernon! We're glad to hear our technician was friendly, professional, and resolved the issue quickly.

Sears Home Services on 1771808063039

January 22, 2026
Overall rating

No problem. Quick and efficient service.

Thomas P,

Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you found our service quick and efficient.

Sears Home Services on 1769133749688

January 13, 2026
Overall rating

Sue M,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768354268244

January 13, 2026
Overall rating

Derrick was great, and that is what the 5 stars are for. I guess, the system is managed by AI therefore there’s poor communication and multiple appointments being confirmed. There appears to be no way to figure out when you should be available for the ‘real’ window of time which is 4 hours. You can’t talk to a human person! Frustrating but I am happy to have my washing machine working!

sairaahsan1,

Customer service response - Thank you for your positive feedback! We're glad to hear Derrick provided great service, and we appreciate your patience with the scheduling process.

Sears Home Services on 1768353086056

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