118 Waller Mill Rd Reviews

Read reviews from customers who used our services at 118 Waller Mill Rd


Total reviews

297


Average Rating

4.6/5

August 10, 2025
Overall rating

Technician was polite and very professional. Feel confident in the repairs. Will use again.

Sharon M,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician was polite and professional, and that you feel confident in the repairs.

Sears Home Services on 1754878743811

August 08, 2025
Overall rating

He was very helpful.

Sandy B,

Customer service response - Thank you for your positive feedback, Sandy! We're glad to hear our technician was very helpful.

Sears Home Services on 1754638404390

August 08, 2025
Overall rating

Donald R,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1754639104267

August 06, 2025
Overall rating

Our service tech, Ted was fantastic. He knew what he was doing and took great care. I rate Ted to be a 5+++. Thank you so much for the great service.

Carolyn L,

Customer service response - Thank you for your positive feedback, Carolyn! We're glad to hear Ted provided fantastic service and took great care.

Sears Home Services on 1754523329922

August 03, 2025
Overall rating

Luis was wonderful, explained everything and was very nice!

Patti E,

Customer service response - Thank you for your positive feedback, Patti! We're glad to hear Luis was wonderful, explained everything, and was very nice.

Sears Home Services on 1754280469663

July 30, 2025
Overall rating

Derek was professional and explained the steps he took to determine the issue with our washing machine.

Lisa B,

Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear Derek was professional and explained the steps in diagnosing your washing machine issue.

Sears Home Services on 1753924691288

July 29, 2025
Overall rating

Eric W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1753833184588

July 24, 2025
Overall rating

Derrick is so very kind and efficient!! Fixed the washer in mo time and so so respectful and courteous

Laurie A,

Customer service response - Thank you for your positive feedback, Laurie! We're glad to hear Derrick was kind, efficient, and respectful while fixing your washer.

Sears Home Services on 1753405607595

July 24, 2025
Overall rating

Sears Appliance Repair, specifically Ted, was very thorough and kept us informed as he diagnosed our broken freezer. I would strongly recommend them, unfortunately I would not recommend the OEM of the appliance but that wasn’t Sears’ nor Ted’s fault.

Brent J,

Customer service response - Thank you for your positive feedback, Brent! We're glad to hear Ted was thorough and kept you informed during the diagnosis of your freezer.

Sears Home Services on 1753405872081

July 23, 2025
Overall rating

Luis is a true professional! We will refer Sears to our neighbors.

George G,

Customer service response - Thank you for your positive feedback, George and Maribeth! We're glad to hear Luis provided professional service, and we appreciate your referrals.

Sears Home Services on 1753320651769

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