118 Waller Mill Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (167 reviews)

Mary C

April 09, 2025

Very knowledgeable and friendly. Gave me a few pointers on how to get the most from my dishwasher. Very patient in helping me use my virtual credit card payment.

Source: Google

Customer service response - Thank you for your positive feedback, Mary Elizabeth! We're glad to hear our technician was knowledgeable, friendly, and patient in assisting with your dishwasher and payment.

Sears Home Services on April 09, 2025

Larry C

March 30, 2025

Professional, courteous and friendly. You are better with him and should strive to hire more people like Luis. Thanks for sending him to my home.

Source: Google

Customer service response - Thank you for your positive feedback, Larry! We're glad to hear Luis was professional, courteous, and friendly, and we appreciate your kind words.

Sears Home Services on March 30, 2025

Arleen P

March 16, 2025

Luis is efficient, friendly, and knowledgeable. Great appliance repair man!

Source: Google

Customer service response - Thank you for your positive feedback, Arleen! We're glad to hear that Luis was efficient, friendly, and knowledgeable during your appliance repair.

Sears Home Services on March 16, 2025

Kurt K

March 16, 2025

Derrick was great! Wonderful having a seevice person with a positive attitude and "love his job "! Same day service on dryer as u called which was fantastic. Will definitely use service again.

Source: Google

Customer service response - Thank you for your positive feedback, Kurt! We're glad to hear Derrick provided same-day service with a positive attitude, and we look forward to assisting you again.

Sears Home Services on March 16, 2025

Deane G

February 05, 2025

Very knowledgeable and efficient. I will always as for him.

Source: Google

Customer service response - Thank you for your positive feedback, Deane! We're glad to hear our technician was knowledgeable and efficient, and we appreciate your loyalty.

Sears Home Services on February 05, 2025

Alice F

January 30, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on January 30, 2025

Ruth B

January 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 21, 2025

Eva M

January 21, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 21, 2025

Joyce B

January 09, 2025

The repairman was professional, efficient, and friendly. He explained the problem with my dryer, and discussed the cost of the replacement part, and cost of labor involved. He was a delightful gentleman, and represented Sears’ wonderful customer service protocol.

Source: Google

Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear our repairman was professional, efficient, and friendly, and that he provided a clear explanation of the service.

Sears Home Services on January 09, 2025

Sharon I

January 02, 2025

Repairman was excellent, but due to scheduling overbooking, my appointment was 2 hours late.

Source: Google

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear the repairman was excellent, and we apologize for the scheduling delay.

Sears Home Services on January 02, 2025

Average Rating: 4.7/5 (167 reviews)