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118 Waller Mill Rd Reviews
Read reviews from customers who used our services at 118 Waller Mill Rd
Total reviews
270
Average Rating
4.6/5
Did an Excellent job. Kept me informed of issues found.
Jay D,
Customer service response - Thank you for your review! We're glad we could keep you well-informed throughout the process.
Sears Home Services on 1711609215885
mmandc300,
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711418563636
The repair man is very knowledgeable on my rototiller. My only complaint is Sears is no longer offering an extended warranty on lawn and garden equipment.
Kime J,
Customer service response - We're glad to hear our technician could assist with your rototiller, and we regret any inconvenience caused by the changes in warranty policies. Thank you for your feedback.
Sears Home Services on 1711077352298
Kenneth A,
Customer service response - A big thank you, Kenneth, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710994237999
Alex M,
Customer service response - A big thank you, Alex, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710910065635
The scheduling portion of this repair was very unpleasant, it's hard to get an actual person on the phone, I took an entire day out of work to wait on a technician that would never come, notification hours into the day explaining that their technician had called out and then rescheduling my repair for "the next available" which was 4 days later. Despite the frustration of wasting an entire day I did not want that to reflect badly on the technician. Technician Jacob, arrived as stated, he was courteous, prepared and knowledgeable. He was able to determine the cause of my washing machine not spinning fairly quickly with their code tool, spent time checking any other causes, and attempted to fix the issue. Unfortunately my washer needed a replacement part. The needed part was able to be shipped directly to me. Pricing was as expected (inflated of course) but the entire process was painless other than the scheduling.
Katie B,
Customer service response - We apologize for the inconvenience caused by the scheduling which we're working to improve. Thank you for acknowledging Jacob's efforts and for your constructive feedback.
Sears Home Services on 1710735901722
Sandra S,
Customer service response - A big thank you, Sandra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710296335321
John P,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707724792578
Lynn A,
Customer service response - Thank you so much for the fantastic 5-star rating, Lynn! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1706488763422
The technician was awesome! He was knowledgeable, polite, and he got the job done! A++ rating!
Lynn S,
Customer service response - Thank you so much for taking the time to leave such a positive review! We greatly appreciate your feedback and are glad to hear that our technician provided you with excellent service.
Sears Home Services on 1706289787585
