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4812 Valley View Blvd Ne Reviews
Read reviews from customers who used our services at 4812 Valley View Blvd Ne
Total reviews
572
Average Rating
4.7/5
Problem was not addressed
Second visit by tech. Problem was still not addressed. Parts were sent ahead if time, tech said they were not needed and took them with him. Very disappointed with the warranty service!
Brett K,
Hardy, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721335232903
Not able to fix
Was here 15 minutes, unable to diagnose the issue. Still have a dishwasher that won't complete the cycle
Brett K,
Hardy, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1719956439174
Washer repair
Technician didn't come to residence but stated that we signed off on his notes.
Ricky K,
Roanoke, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on 1709157117823
Give it right the first time?
Make it work not working Need to come back and repair my dryer
William H,
Roanoke, VACustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1706049481221
Run, don't walk away from this service
My stove stopped working the middle of November. The tech came out the next day and had to order parts. Two weeks later, they come back out with wrong parts. Had to reorder again. Third time out and you guessed it, wrong parts again. Fourth time out finally got the right parts. A month and a half without a stove or oven. Thanksgiving and Christmas ruined. I was told it's hard to get parts for an "old" stove. The stove is 4 years old. Never again will I use them.
Yvonne B,
Madison Hts, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1703631183234
Washer
Fix my washer and not tell me to go buy the products and do it myself after paying for a 5 year warranty!
Rick M,
Blue Ridge, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697837005948
Technician
Showed up looked at the job said could not fix the problem due to me taking the line loose then left 8th
Matthew S,
Roanoke, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1697578550710
Repaired but still doesn't work
Replaced motor but still will not spin cloths. Have to hand ring cloths before placing dryer. Was told everything was OK
Steve R,
Madison Hts, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1697152447115
Rude
Michael was rude. The cost to fix the problem was way over priced as well. I won't be using Sears or affiliates anymore.
Julie S,
Forest, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1695763926094
Very expensive
I got charged 339 for 30 min job The technician did not inform us about the charge till he finished. We could bought a new dish washer
Mazen H,
Blacksburg, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1692912905862