4812 Valley View Blvd Ne Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (462 reviews)
Great tech service.
August 08, 2024
Overall rating

Craig communicated clearly what he is doing every step of the repair process. He identified the problem and resolved it immediately.

Gerardo G, Forest, VA

Excellent service!
August 08, 2024
Overall rating

Travis was very helpful and informative. Very patient considering it was just an on/off switch turned off. Would have been nice if the warranty people had suggested we check that because we didn't know that was a thing. Very much appreciate Travis's help!

Francie C, Union Hall, VA

Did his best.
August 07, 2024
Overall rating

Travis made three attempts to fix our dishwasher. Each visit he ordered a different part, but was never able to fix it. The new parts may have been defective or the machine was just done, even though it's only 3 years old. He worked quietly and efficiently, and made sure we understood every step he was taking. He was very apologetic he couldn't fix it.

William K, Buchanan, VA

Dishwasher repair
August 07, 2024
Overall rating

Thankful I had the extended warranty for a kitchen aid dishwasher that stopped working 2 years to the day it was installed. Repair was handled with care and completed as quickly as possible.

Donna K, Glade Hill, VA

Old dishwasher repair
August 05, 2024
Overall rating

Travis came in took down model number, serial number and did his search. Couldn't find the part. So, he was professional even the couldn't help.

David P, Roanoke, VA

The Best!
August 01, 2024
Overall rating

I want to thank your technician Craig for his prompt and professional service. He arrived on time, diagnosed and fixed the problem with my refrigerator, Craig is knowledgeable, kind, informative and gracious. I'm completely satisfied with and grateful for his service

Doris S, Moneta, VA

Homeowner
July 30, 2024
Overall rating

He was quick and efficient. Was careful with his tools.

Joan Ruff, Wirtz, VA

Dishwasher repair
July 30, 2024
Overall rating

Our dishwasher needed new parts although it was only 1 and 1/2 years old. He installed the parts in no time. Great experience.

Diane C, Pilot, VA

Great Technician
July 26, 2024
Overall rating

Blake was extremely nice and very professional. He gave us very good information and because of him we will use these services again.

Angie R, Roanoke, VA

Fast, Friendly, Efficient
July 25, 2024
Overall rating

Explained what he needed to do. Showed me what he did when he was done. Explained the problem and got it fixed in less than an hour.

Richard H, Madison Heights, VA

Average Rating: 4.7/5 (462 reviews)