3533 Franklin Rd SW Reviews

Read reviews from customers who used our services at 3533 Franklin Rd SW


Total reviews

341


Average Rating

4.1/5

October 09, 2025
Overall rating

Technician was very knowledgable and restored the freezer drawer back to working order

Larry M,

Customer service response - Thank you for your 5-star review, Larry! We're happy to hear our technician was knowledgeable and restored your freezer drawer.

Sears Home Services on 1760059499887

October 09, 2025
Overall rating

Dave kept me in formed of his arriving time and took care of the issues I was having with my oven. He explained to me How the oven heating worked And did the adjustments necessary to make it accurate. he was very patient and thorough

Douglas F,

Customer service response - Thank you for your 5-star review, Douglas! We're happy to hear Dave kept you informed, explained the oven heating process, and made the necessary adjustments.

Sears Home Services on 1760059800720

October 06, 2025
Overall rating

The second tech Adam came and listened to what was wrong and diagnosed the problem. I loved the AI system called Richard! Richard was actually better than a real person. Would use them again

Anita C,

Customer service response - Thank you for your 5-star review, Anita! We're happy to hear Adam diagnosed the problem and that you enjoyed using our AI system, Richard.

Sears Home Services on 1759801091317

October 06, 2025
Overall rating

On time and fast. Only thing, he left the old parts. What do I do with them??

Karen R,

Customer service response - Thank you for your 5-star review, Karen! We're happy to hear the service was on time and fast. You can dispose of the old parts or contact us directly if you need assistance with their removal.

Sears Home Services on 1759801377793

October 01, 2025
Overall rating

Very professional and fast. Roy also explained what he was doing and answered questions my husband and I had..

Teresa L,

Customer service response - Thank you for your 5-star review, Teresa! We're happy to hear Roy was professional, fast, and took the time to explain everything to you and your husband.

Sears Home Services on 1759377477954

October 01, 2025
Overall rating

Bob B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1759371907329

September 26, 2025
Overall rating

Carol E,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1758845902249

September 26, 2025
Overall rating

leon G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1758845902251

September 22, 2025
Overall rating

david D,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1758589616508

September 05, 2025
Overall rating

Lori C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1757033873387

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