3533 Franklin Rd SW Reviews

Read reviews from customers who used our services at 3533 Franklin Rd SW


Total reviews

341


Average Rating

4.1/5

May 04, 2025
Overall rating

Ricky H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1746400309613

May 02, 2025
Overall rating

Roy did a great job

C R,

Customer service response - Thank you for your 5-star review! We're happy to hear Roy did a great job.

Sears Home Services on 1746144195875

April 28, 2025
Overall rating

He was early and very pleasent.

Odessa M,

Customer service response - Thank you for your 5-star review, Odessa! We're happy to hear our technician was early and pleasant.

Sears Home Services on 1745883428204

April 22, 2025
Overall rating

Brad H,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1745363816613

April 17, 2025
Overall rating

Very professional and experienced, very helpful 👍

Gertrude B,

Customer service response - Thank you for your 5-star review, Gertrude! We're happy to hear our technician was professional, experienced, and helpful.

Sears Home Services on 1744940720800

April 17, 2025
Overall rating

Roy did an excellent job-Mike Munsey

Mike M,

Customer service response - Thank you for your 5-star review, Mike! We're happy to hear Roy did an excellent job.

Sears Home Services on 1744940993722

April 14, 2025
Overall rating

Very nice and helpful in explaining what to do to keep the filter cleaned out as well as the manual areas for detergent and fabric softener.

Teresa P,

Customer service response - Thank you for your 5-star review, Teresa! We're happy to hear our technician was nice and helpful in explaining how to maintain your appliance.

Sears Home Services on 1744591541841

April 14, 2025
Overall rating

Roy was great, but the first 2 y'all sent didn't know what they were doing. And I'll expect a $119 refund.

slid C,

Customer service response - Thank you for your 5-star review! We're happy to hear Roy was great, and we apologize for the earlier issues. Please contact us directly to discuss your refund request.

Sears Home Services on 1744591882934

April 10, 2025
Overall rating

Technition was great.

Melanie B,

Customer service response - Thank you for your 5-star review, Melanie! We're happy to hear our technician was great.

Sears Home Services on 1744333939441

April 06, 2025
Overall rating

Friendly technician. Very knowledgeable. Kept me informed before arrival

Daniel T,

Customer service response - Thank you for your 5-star review, Daniel! We're happy to hear our technician was friendly, knowledgeable, and kept you informed before arrival.

Sears Home Services on 1743988040371

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