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3533 Franklin Rd SW Reviews
Read reviews from customers who used our services at 3533 Franklin Rd SW
Total reviews
341
Average Rating
4.1/5
On Time, friendly and professional
Sandra M,
Customer service response - Thank you for your 5-star review, Sandra! We're happy to hear our technician was on time, friendly, and professional.
Sears Home Services on 1737602823728
Juanita S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1737076396782
The technician did a great job but the service from Sears was terrible it took from December 6 to December 30th to fix our washing machine
Carolyn C,
Customer service response - Thank you for your feedback, Carolyn. We're happy to hear the technician did a great job, but we apologize for the delay in service.
Sears Home Services on 1735730534701
Adam’s work was knowledgeable and quickly understood the problem and explained to us as he diagnosed and finished the replacement of my ice maker
Raymond S,
Customer service response - Thank you for your 5-star review, Raymond! We're happy to hear Adam was knowledgeable and efficient in diagnosing and replacing your ice maker.
Sears Home Services on 1735531969728
Technician was friendly, knowledgeable and thorough
Tomicky J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734934532396
I was very pleased with your quick response. Roy, our technician, called this morning with an estimated time of arrival, and he was professional, polite, and honest about the prognosis for our washing machine. I would not hesitate to use your services again.
Anne R,
Customer service response - Thank you for your 5-star review, Anne! We're happy to hear Roy was professional, polite, and honest during your service.
Sears Home Services on 1734409734871
Blake was very professional, answered my questions clearly and did an excellent job. Thanks so much.
Joseph P,
Customer service response - Thank you for your 5-star review, Joseph! We're happy to hear Blake was professional and provided excellent service.
Sears Home Services on 1733806113587
Michelle R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733419608606
Very professional, and kept a neat work area.
Ann T,
Customer service response - Thank you for your 5-star review, Ann! We're happy to hear our technician was professional and maintained a neat work area.
Sears Home Services on 1733288058589
Absolutely the best experience with any repair service call. From the initial visit, which required a parts order, to the install, was less than a week. Professional and took his time to run a diagnostic and render a solution.
J D,
Customer service response - Thank you for your 5-star review, J Drawbond! We're thrilled to hear you had the best experience with our service and that everything was handled professionally and efficiently.
Sears Home Services on 1733288558481
