810 Union Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kitchen CTP-Sales rep Roy Mapstone excellent. 2nd coordinator David not good. CTP company outstanding. Won't recommend.
DORETHA, A, Virginia Beach, VA
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on November 21, 2021
waited to long for bathroom to be completed disappointed that the company does not paint after completion. It just makes the project look uncomplete
JOANNE, J, Virginia Beach, VA
Customer service response - Dear Joanne, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on November 07, 2021
Door installation. Installation delayed. Poor communications. Good installer. Door is good but door sweep does not seal at the bottom.
ANDREW, C, Yorktown, VA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 21, 2022
THE ATTIC INSTALLATION INSTALLERS WERE LATE AND THEY LEFT A MESS. THERE ARE STILL ITEMS LEFT IN MY FRONT LAWN.
DAWN V, S, Norfolk, VA
Customer service response - Dear Dawn,, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on November 28, 2021
This was a very long and disapointing process. We started are adventure in November and finally at the completion with minor issues.
DANIEL, S, Suffolk, VA
Customer service response - "We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
Sears Home Services on May 01, 2022
It was the worst experience I ever had in my life. Incompetent PM
MAHMOUD, O, Midlothian, VA
Customer service response - Dear Mahmoud, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 07, 2021
