2312 Wards Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeffery S
David is the best appliance technician in the area!! He's prompt, personal and professional in all aspects of his service calls. His problem diagnosis is always spot on. He's never used the costly "Easter egg hunt" approach to figure out what parts are needed to repair the appliance. He prides himself in the quality of his work! He earns an extra star from this family!
Customer service response - Thank you for your feedback, Jeffery! We're glad to hear that David H and the other technician were polite and professional, and we appreciate your patience with the scheduling process.
Sears Home Services on October 16, 2024
Janice G
The technician came earlier than 8:00. That was good for me. He was very pleasant.
Customer service response - Thank you for your feedback! We're glad to hear that the technician's early arrival was convenient for you and that you found him pleasant.
Sears Home Services on October 14, 2024
Dianne T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 08, 2024
Katie M
Very helpful. Took the time to walk us through the exact issue, and helped us figure out how to address it ourselves if it happens again.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was helpful and provided you with guidance on addressing the issue in the future.
Sears Home Services on October 08, 2024
Tim T
The scheduling process was incredibly easy, and I was able to get an appointment for the next day. Roy was punctual, courteous, and professional. He resolved my problem and was well worth the fee - which is quite reasonable. I would use again.
Customer service response - Thank you for your positive feedback, Tim! We're thrilled to hear that the scheduling process was smooth and that Roy provided punctual and professional service. We look forward to assisting you again in the future.
Sears Home Services on October 06, 2024
Stephanie C
Great diagnosis and fix. Also good recommendations on how to remediate future issues.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician provided a great diagnosis and helpful recommendations for future issues.
Sears Home Services on September 23, 2024
Rebekah H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 18, 2024
Shequita C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 15, 2024
Timothy B
Service is excellent.Technician was caring and answered all my questions.Thanks very much.Tima
Customer service response - Thank you for your kind words, Timothy! We're delighted to hear that our technician provided excellent service and addressed all your questions.
Sears Home Services on September 15, 2024
Teresa T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 04, 2024
