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2312 Wards Rd Reviews
Read reviews from customers who used our services at 2312 Wards Rd
Total reviews
369
Average Rating
4.5/5
Heather A,
Customer service response - A big thank you, Heather, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720414724933
David was great. Fixed my issues. But, I have a real problem with Sears Home services as it’s impossible to talk to someone when one has waited all day for services and they just rescheduled my appointment. When I did finally get to someone, they told me keep my line open for a call from someone. No one ever called. VERY FRUSTRATING AND POOR SUSTONER SERVICE. I ended up rescheduling thru automation which I am never sure of accuracy. Bring back people that are understandable and helpful. Please. These issues are not the repairman’s fault. It’s the management and overbooking of appointments.
paulusmom,
Customer service response - We apologize for the inconvenience and frustration caused by our scheduling and communication system. Thank you for your feedback; it's crucial for our improvement.
Sears Home Services on 1720018335518
David was incredibly friendly and knowledgeable. He made my elder mother very happy! Well done!
Mark H,
Customer service response - We're thrilled to hear that David was able to help and make your mother happy! Thank you for sharing your positive experience with us.
Sears Home Services on 1719921451376
Jim S,
Customer service response - A big thank you, Jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719922755014
I've used Sears Home Services several times. I receive consistently good service and communication. Michael was prompt, courteous and honest!
Heidi O,
Customer service response - Thank you for sharing your positive experience with Sears Home Services and acknowledging Michael's exceptional service. We're delighted to hear about your satisfaction with our communication and promptness.
Sears Home Services on 1719475814112
Maurice C,
Customer service response - Thank you so much for the fantastic 5-star rating, Maurice! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719384464247
stanley D,
Customer service response - A big thank you, stanley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718935725375
Lois M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718855218356
Did a great job
A. Y,
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1718676460673
Michael is a very knowledgeable professional. He is a pleasure to work with!
Lea S,
Customer service response - Thank you for recognizing Michael's expertise and positive attitude. We're delighted to hear you had a great experience with our team!
Sears Home Services on 1718338204101
