Appointment Lookup
802-552-4364
21000 Dulles Town Circle Reviews
Read reviews from customers who used our services at 21000 Dulles Town Circle
Total reviews
455
Average Rating
4/5
Amanda F,
Fast, knowledgeable true professional
Bill S,
The diagnosis and resolution was fast, simple, and accurate. The professional was clear about the issue and resolution as well.
Dennis M,
This tech was great! It’s the last one that came that didn’t call while he was at my door and left. Had me home all day. Then there is no phone number to talk to a person with your company.
Angela K,
Customer service response - Thank you for leaving a review and sharing your experience with our service. We apologize for the inconvenience caused by the previous technician. We appreciate your feedback and will take it into consideration to improve our service.
Sears Home Services on 1705467673114
Ray D,
Customer service response - Thanks for the great rating, Ray! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1779474215272
Tom K,
Customer service response - Thanks for the great rating, Tom! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1775066723219
Nina T,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1768960593508
Biodun Y,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1750641472561
We need immediately a written estimate of how much the refig repair would be for the insurance company
Thomas P,
Customer service response - Thank you for your feedback, Thomas. Please contact us directly so we can provide you with a written estimate for your refrigerator repair.
Sears Home Services on 1747092809737
Tech was great. I do have an issue as I sent detailed pictures with the model #, serial # and the make of the garbage disposal before technician arrived. The technician stated I needed a replacement, however one would need to be ordered. Sears, why do you have AI bots asking for information before service call and then a technician shows to tell me I need a replacement? This is inefficient. Now I need to wait again for my replacement to be shipped to my home and another service call to install - - maybe. I have a feeling that my replacement garbage disposal will arrive and then I am stuck finding someone to install it.
Betsy F,
Customer service response - Thank you for your feedback, Betsy. We apologize for the inconvenience and inefficiency you've experienced. Please contact us directly so we can assist you further with the replacement and installation process.
Sears Home Services on 1744761175431
