Every repair begins with a diagnostic fee of $90 to $150 depending on the appliance. Your technician then provides an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins. If you decline the repair, you pay only the diagnostic fee. The diagnostic fee is waived if you proceed with the repair.

Same-day appointments may be available in your area. Check for same-day availability when you schedule online or call (802) 552-4364. Sears Home Services is available 6 days a week, with early morning to evening appointments, Monday through Saturday.

Sears Home Services repairs most major appliance brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, Hotpoint, Thermador, Dacor, Haier, Fisher & Paykel, Hisense, and more. We repair most major brands, no matter where you bought it.

Schedule your appointment online or by phone. A manufacturer-trained technician arrives during your chosen window, diagnoses the issue on-site, and provides an exact quote — parts and labor — before starting any work. You approve the cost, the technician completes the repair, and every job comes with a service guarantee. Sears Protect members receive additional benefits and perks.

Yes. Your technician provides an exact quote — parts and labor — that doesn't change once provided. You see the full cost before any repair begins. If you decide not to proceed, you pay only the diagnostic fee.

Most central air systems and heat pumps are built to last 10 to 15 years. If yours is less than 10 years old and the repair cost is under half the price of a new unit, repair is usually the smarter investment. In Dulles's humid subtropical summers and freeze-thaw winters, outdoor compressors and condenser coils take a beating year after year — but routine professional maintenance like coil cleaning and capacitor checks can extend your system's useful life well beyond the average. Your technician can help you weigh the options during the diagnostic visit.

Our technicians provide appliance repair throughout Dulles and nearby communities including Sterling, Ashburn, Brambleton, Broadlands, Herndon, Great Falls, Cascades, Potomac Falls, and surrounding areas of Virginia. Service appointments are available six days a week.

Dulles sits in a humid subtropical climate with hot, sticky summers, cold winters, and significant freeze-thaw cycles — and that combination is hard on home appliances. Summer humidity feeds mildew growth in washer gaskets and corrodes electronic control boards on refrigerators and dishwashers. Hard local water leaves mineral scale inside dishwashers, water heaters, and ice maker lines. Freeze-thaw stress fatigues outdoor HVAC compressors and refrigerant lines, while summer thunderstorms drive surges through sensitive electronics. These conditions make regular maintenance especially important.

Heading into winter, swap your air filter every one to three months so the system isn't working harder than it needs to. Keep the area around your outdoor condenser clear of leaves, mulch, and snow drifts so airflow isn't restricted during defrost cycles. After ice storms, gently brush ice off the top of the unit — never chip or pry. Inside, listen for short-cycling or unusual noises and address them early. An annual professional tune-up before the first hard freeze catches worn capacitors and refrigerant issues before they fail mid-cold-snap.

Sí, Sears Home Services ofrece servicio de reparación de electrodomésticos en español. Nuestros técnicos capacitados por el fabricante atienden a los residentes de Dulles y comunidades cercanas. Llame al (802) 552-4364 para programar su cita hoy.