Appointment Lookup
802-552-4364
9269 S Village Shop Drive Reviews
Read reviews from customers who used our services at 9269 S Village Shop Drive
Total reviews
134
Average Rating
4.3/5
The teck was very kind thoughtful and professional.
Renee L,
was very helpful in terms if my options-repair vs replace!
mindy M,
My technician explained things well and did what he could to resolve my problem.
Jessica A,
MICHELLE J,
Austin was training a new man, Gene. Gene was courteous and professional, but it was Austin’s experience that resolved our problem. I’m really glad we had someone who knew what he was doing! Follow-up - The original diagnosis did not fix the problem. This time Gene came by himself and correctly diagnosed it. Today when the part arrived he installed it. Hopefully this will fix the issue.
Jawn H,
Technician was great! Scheduling was poor. Expected you to sit home all day waiting for appointment set from 8 am to 5 pm
Bill C,
Customer service response - Thank you for your review, Bill. We're happy to hear your technician was great, and we apologize for the inconvenience with the scheduling process.
Sears Home Services on 1746489661164
My Technician was EXCELLENT - some of the best service ever, but the scheduling process was clunky, and it was disappointing that SEARS Home Services didn’t have parts in stock for a SEARS refrigerator, and we had to wait for several days without our main refrigerator.
David M,
Customer service response - Thank you for your review, David. We're happy to hear your technician provided excellent service, and we apologize for the inconvenience with scheduling and parts availability.
Sears Home Services on 1743130442644
Laurel T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1729214660920
Was helpful with the problem although he failed to put all the screws back in place and left stool behind.
Tim R,
Customer service response - Hi Tim, thanks for the 4-star review! We appreciate your feedback and will work on ensuring our technicians complete every detail of the job. We appreciate your support!
Sears Home Services on 1726453413959
The first time he came out he said he hadn’t been given the house number so he didn’t find the apartment when I didn’t respond to email or messages. But he was competent when he got here this time.
Kip N,
Customer service response - Thank you for your feedback, Kip. We're glad to hear that our technician was competent during the visit, and we apologize for the initial inconvenience.
Sears Home Services on 1725276335166
