Appointment Lookup
802-552-4364
9269 S Village Shop Drive Reviews
Read reviews from customers who used our services at 9269 S Village Shop Drive
Total reviews
134
Average Rating
4.3/5
Lynn Y,
Customer service response - Thank you for the amazing 5-star review, Lynn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786123144957
Appreciated his explanations and recommendations. Courteous and kind.
John M,
Customer service response - Thank you for your feedback, John! We're glad to hear you appreciated his explanations, recommendations, and courteous service.
Sears Home Services on 1785196277865
GHARZAI A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783532716906
Friendly and helpful
Coral A,
Customer service response - Thank you for your feedback, Coral! We're glad to hear the service was friendly and helpful.
Sears Home Services on 1778883242519
Appreciated the time he took to explain likely problems and associated cost and process of repairs needed. Opted not to repair due to age of dryer and cost of a new one.
Steve O,
Customer service response - Thank you for your feedback, Steve! We're glad to hear the technician took the time to explain the issues and costs, helping you make an informed decision.
Sears Home Services on 1778159132416
Summer M,
Customer service response - Thank you for the amazing 5-star review, Summer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776896566383
Josh was fantastic. Very professional, very efficient, knew exactly what was wrong and what he was doing. If anything else goes wrong to my appliances, I want him to be the repairman. The cost was extremely reasonable. A great experience. Ruth Gehrmann
Ruth G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774831834933
John M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773360894865
Josh was amazing! He diagnosed the issue, ordered parts and repaired my washing machine within a week. He was polite, professional and efficient.
Tifni M,
Customer service response - Thank you for your 5-star review, Tifni! We're happy to hear that JRICHA0 provided polite, professional, and efficient service to repair your washing machine.
Sears Home Services on 1771808006389
Mike A,
Customer service response - Hi Mike, thank you for the 5-star rating! We're happy you had a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1770853755622
Loren N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766975471068
Alex F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761533109687
Great experience! Luke came and saved my week in less than an hour… now I don’t have to hand wash my dishes all week.
Savannah W,
Customer service response - Thank you for your 5-star review, Savannah! We're happy to hear that Luke provided a great experience and quickly resolved your issue.
Sears Home Services on 1761093654317
Excellent service from diagnosis of issue, ordering parts and coming back for the replacement and repair of our washer. Highly recommend.
Alicia W,
Customer service response - Thank you for your 5-star review, Alicia! We're happy to hear you received excellent service throughout the entire process and appreciate your recommendation.
Sears Home Services on 1759971498151
Wayne S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759113647359
Service agent was very warm and congenial. He was very efficient and got things working very quickly. Thanks so much!
Kodi J,
Customer service response - Thank you for your 5-star review, Kodi! We're happy to hear that our service agent was warm, congenial, and efficient in getting things working quickly.
Sears Home Services on 1757643200529
Very pleased.
Anna B,
Customer service response - Thank you for your 5-star review, Anna! We're happy to hear you're very pleased with our service.
Sears Home Services on 1754523319058
David was amazing! He was very knowledgeable and honest. While I’m sad that my appliance couldn’t be repaired due to age, I feel confident that David gave a thorough and honest diagnosis.
Gina B,
Customer service response - Thank you for your 5-star review, Gina! We're happy to hear that David provided knowledgeable and honest service, even though your appliance couldn't be repaired.
Sears Home Services on 1754364927709
David was extremely courteous and efficient. He was knowledgeable and figured out and solved the problem quickly.
Roy M,
Customer service response - Thank you for your 5-star review, Roy! We're happy to hear that David provided courteous and efficient service and quickly solved the problem.
Sears Home Services on 1754008516258
Professional, friendly and timely service. Also showed concern for the many service calls that had to be setup with repair not completed.
Charles J,
Customer service response - Thank you for your 5-star review, Charles! We're happy to hear you received professional and friendly service, and we appreciate your understanding regarding the service calls.
Sears Home Services on 1753056297075
Bruce T,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1749514893476
ANGIE P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1748915575600
David was most excellent in service and personal kindness.
Gayle B,
Customer service response - Thank you for your 5-star review, Gayle! We're happy to hear that David provided excellent service and personal kindness.
Sears Home Services on 1747961691835
Technician arrived within the window and fixed the dishwasher in a matter of minutes. Mike was professional, courteous, and fair priced. Would hire him again.
Meredith C,
Customer service response - Thank you for your 5-star review, Meredith! We're happy to hear that Mike provided professional and courteous service and that your dishwasher was fixed quickly.
Sears Home Services on 1747700839099
Michael was great, the 5 stars is for him and him alone! Even after he finished, went to his vehicle and came back because he felt like there was a misunderstanding about what he had explained to help us prevent the problem from happening again. He was right, we had not understood and he went and showed my husband what he was talking about. The scheduling process was a complete joke, I’d give that a 1 star. 8am-5pm is the window given and I was only ever given Sundays as an option to have a tech come. I tried to reschedule, my first assigned date was Mother’s Day, and my only other options for the next 8 weeks were on Sundays. Not how I want to spend my Sundays or better yet, a smaller arrival time frame.
Kimberly H,
Customer service response - Thank you for your review, Kimberly. We're happy to hear Michael provided excellent service and clarified everything for you. We apologize for the inconvenience with the scheduling process and appreciate your feedback.
Sears Home Services on 1747613033769
