9269 S Village Shop Drive Reviews
Read reviews from customers who used our services at 9269 S Village Shop Drive
Total reviews
129
Average Rating
4.4/5
Eileen C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734407074918
Austin came today as our Sear Service Tech and looked at our needs, gave us a breakdown of the problem and quoted us a repair price. He was professional and to the point while helping us understand our options.
John C,
Customer service response - Thank you for your 5-star review, John! We're pleased to hear that Austin provided a professional and clear explanation of your repair options.
Sears Home Services on 1733908066353
Austin is amazing. He's very knowledgeable, efficient and friendly. Highly recommend.
Teresa P,
Customer service response - Thank you for your 5-star review, Teresa! We're thrilled to hear that Austin provided knowledgeable, efficient, and friendly service.
Sears Home Services on 1733418746699
The mechanic was so honest and kind. I felt heard and he gave me his honest advice to help save me hundreds of dollars.
Alex M,
Customer service response - Thank you for your 5-star review, Alex! We're delighted to hear that our mechanic provided honest advice and helped you save money.
Sears Home Services on 1733418831460
Super fast and easy to get an appointment. Technician was thorough, diagnosed the issue and provided solution options.
Craig P,
Customer service response - Thank you for your 5-star review, Craig! We're glad to hear that scheduling was easy and that our technician provided thorough service with solution options.
Sears Home Services on 1733039265709
Dave was super and was very knowledgeable and friendly. He was well prepared with necessary parts He had on hand in his truck that Sears failed to give him and I had to wait an extra week for parts to arrive. Thank you Dave.
Irma B,
Customer service response - Thank you for your 5-star review, Irma! We're pleased to hear that Dave provided knowledgeable and friendly service, and we're glad he was able to resolve the issue despite the delay.
Sears Home Services on 1732186247287
Dave was great and a great asset to you guys
Steven T,
Customer service response - Thank you for your 5-star review, Steven! We're thrilled to hear that Dave made a positive impact and is a great asset to our team.
Sears Home Services on 1731468415379
Sears appliance repair was fantastic. The technician did a great job ordering parts. He was pleasant to work with. He was earlier than scheduled. It was just a pleasant experience from the start very professional. I would not have it any other way they were fantastic!!!
Bert B,
Customer service response - Thank you for your 5-star review, Bert! We're thrilled to hear that you had a pleasant and professional experience with our technician and that everything went smoothly.
Sears Home Services on 1731468085465
Melissa H. Was very good. Friendly, informative and seemed to have the knowledge to do the repair efficiently. During the past month that I have been requesting repair service, the 3 service tech’s that have been here were great. I can’t say that about the people at 1-800- 4 my home. They were NOT helpful at all. The part that was needed took 3 weeks to arrive and the many times I called about it, there didn’t seem to be any help from them or urgency to track it down. A rating for them would be 0.
Jay H,
Customer service response - Thank you for your 5-star review, Jay! We're pleased to hear that our technician provided a great experience and clearly explained the process to you.
Sears Home Services on 1730870816235
Austin did an excellent job! Fast and efficient! Friendly and professional! Thanks so much!
John S,
Customer service response - Thank you for your 5-star review, John! We're thrilled to hear that Austin provided fast, efficient, and professional service.
Sears Home Services on 1730791459649