9269 S Village Shop Drive Reviews

Read reviews from customers who used our services at 9269 S Village Shop Drive


Total reviews

129


Average Rating

4.4/5

May 20, 2025
Overall rating

Technician arrived within the window and fixed the dishwasher in a matter of minutes. Mike was professional, courteous, and fair priced. Would hire him again.

Meredith C,

Customer service response - Thank you for your 5-star review, Meredith! We're happy to hear that Mike provided professional and courteous service and that your dishwasher was fixed quickly.

Sears Home Services on 1747700839099

May 19, 2025
Overall rating

Michael was great, the 5 stars is for him and him alone! Even after he finished, went to his vehicle and came back because he felt like there was a misunderstanding about what he had explained to help us prevent the problem from happening again. He was right, we had not understood and he went and showed my husband what he was talking about. The scheduling process was a complete joke, I’d give that a 1 star. 8am-5pm is the window given and I was only ever given Sundays as an option to have a tech come. I tried to reschedule, my first assigned date was Mother’s Day, and my only other options for the next 8 weeks were on Sundays. Not how I want to spend my Sundays or better yet, a smaller arrival time frame.

Kimberly H,

Customer service response - Thank you for your review, Kimberly. We're happy to hear Michael provided excellent service and clarified everything for you. We apologize for the inconvenience with the scheduling process and appreciate your feedback.

Sears Home Services on 1747613033769

April 30, 2025
Overall rating

Parl W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1746069298235

April 28, 2025
Overall rating

He did a great job. Very quick and nice. Thank you.

Kevin A,

Customer service response - Thank you for your 5-star review, Kevin! We're happy to hear you received quick and nice service.

Sears Home Services on 1745798480204

April 16, 2025
Overall rating

Quick thorough and knowledgeable

Jeff P,

Customer service response - Thank you for your 5-star review, Jeff! We're happy to hear you received quick, thorough, and knowledgeable service.

Sears Home Services on 1744856164407

April 15, 2025
Overall rating

Very knowledgeable and personable.

Ken N,

Customer service response - Thank you for your 5-star review, Ken! We're happy to hear you found our service knowledgeable and personable.

Sears Home Services on 1744760816378

March 19, 2025
Overall rating

They were great.

Tami E,

Customer service response - Thank you for your 5-star review, Tami! We're happy to hear you had a great experience with us.

Sears Home Services on 1742345768332

February 24, 2025
Overall rating

Professional and great work!

Stephanie N,

Customer service response - Thank you for your 5-star review, Stephanie! We're happy to hear you received professional and great service.

Sears Home Services on 1740438808851

February 01, 2025
Overall rating

Top notch! quick, professional and friendly. Offered additional tips of other appliances

Niki L,

Customer service response - Thank you for your 5-star review, Niki! We're happy to hear that you received quick, professional, and friendly service with helpful tips for your other appliances.

Sears Home Services on 1738469016763

January 31, 2025
Overall rating

My technician was great, timely, friendly, and knowledgeable.

Britni W,

Customer service response - Thank you for your 5-star review, Britni! We're happy to hear that your technician provided timely, friendly, and knowledgeable service.

Sears Home Services on 1738281859669

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