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9269 S Village Shop Drive Reviews
Read reviews from customers who used our services at 9269 S Village Shop Drive
Total reviews
129
Average Rating
4.4/5
Friendly, helpful and knowledgeable.
Gene S,
Customer service response - Thank you for your 5-star review! We're delighted to hear that you found our service friendly, helpful, and knowledgeable.
Sears Home Services on 1725928116843
The repair man came to install a new part in my washer. He was quick and professional. Seemed like he knew what he was doing. From Sue Ann Abbott, Pleasant Grove.
Ron A,
Customer service response - Thank you for sharing your positive experience with our technician! We're delighted to hear he was quick and professional in installing your washer's new part.
Sears Home Services on 1724901388847
Cory R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724033070575
Service repair was professional, prompt and efficient.
Whitney P,
Customer service response - Thank you for highlighting our professional, prompt, and efficient service. We appreciate your feedback and are glad we could meet your expectations.
Sears Home Services on 1722769826064
Amanda S,
Customer service response - Thank you so much for the fantastic 5-star rating, Amanda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1722335946291
Quick, clean and effective.
curtis C,
Customer service response - Thank you for the positive review; we're pleased to hear you were satisfied with our quick, clean, and effective service.
Sears Home Services on 1721533111425
Tech Mike was great. I can't say the same for sears home service. It is impossible to reach anyone live on the phone and there chat bot doesn't give an option for a live agent. I had to reschedule with them 3 times over a 6 week period and they could nit get the appointment right. Meanwhile, my washer was broken for 6 weeks and there was no one to call. My home warranty company finally had to get on them.
Lauren J,
Customer service response - Thank you for acknowledging Tech Mike's great service and for bringing these issues to our attention. We sincerely apologize for the inconvenience and communications difficulty you experienced.
Sears Home Services on 1721275433398
Melissa was a pleasure and walked me through everything
Jeannine F,
Customer service response - Thank you for your kind words about Melissa; we're thrilled she could provide you with a great service experience. We look forward to assisting you again in the future.
Sears Home Services on 1721104978370
Austin is awesome! He is professional, knowledgeable, highly skilled / "knows his stuff". He is kind and answered all my questions. Thank you Austin and Sears!
Melody R,
Customer service response - Thank you for sharing your positive experience with Austin! We’re proud to have him on our team and thrilled he could help.
Sears Home Services on 1719196249143
Prompt arrival, quick repair, educated technician, good communication. Great repair experience overall.
Whitney W,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear you were satisfied with our service and our technician’s professionalism. Your feedback is greatly appreciated.
Sears Home Services on 1718932933555
