1000 Newgate Mall Reviews

Read reviews from customers who used our services at 1000 Newgate Mall


Total reviews

162


Average Rating

4.7/5

Samsung dryer repair
October 09, 2024
Overall rating

Very happy with the level of service. Diagnosis and repair was quick.

Amy G,

South Weber, UT
Great service
October 08, 2024
Overall rating

Although it was something I could have done, Melissa helped me with the issue. Thanks

Jonathan C,

West Valley City, UT
Quick and efficient
October 02, 2024
Overall rating

Great job fixing and explaining the problem. Thanks a llt

Michael B,

Salt Lake Cty, UT
Rating of Michael K
September 28, 2024
Overall rating

Michael was very kind and professional. He checked my dryer and determined the problem. However, your company no longer carried the part needed. He put my dryer back together and told me if I could find the part and buy it, I could call and have Michael install the part. I have found the part, but it won't be delivered for a few days. As soon as I get the part, I will call for Michael to return to install it. Thanks to Michael!

Marsha M,

Bountiful, UT
Refrigerator not working
September 25, 2024
Overall rating

Melissa was very helpful and pleasant. We appreciate her patience with our situation on the time frame for today. She had a reliable understanding of what was happening with our refrigerator/freezer. She deserves 5 stars 🤩

Jennifer P,

West Valley, UT
Awesome employee
September 20, 2024
Overall rating

Mike is super friendly. Enjoy his company and was impressed with how he interacted with my dogs and grandkids.

David C,

Salt Lake City, UT
Great Service
September 18, 2024
Overall rating

David came out to my house for repairs twice. Samsung didn't send me the correct parts both tumes. David explained to me what parts i needed. His communication and advice was great.

Jeremiah B,

Brigham City, UT
David the tech was awezome
September 17, 2024
Overall rating

Had an issue with the door of our fridge not staying shut. David was quick to diagnose the issue, provided us with a variety of options, and was extremely professional. I appreciated his approach and recommend him to anyone needing assistance with a fridge repair.

Jeffrey C,

Salt Lake City, UT
Great job!
September 04, 2024
Overall rating

Best service I've had in a while. Quick diagnosis the parts were in stock and Austin did a great job. All done in one visit.

Debbie C,

Salt Lake City, UT
Service technician
September 04, 2024
Overall rating

David was responsive, on time, and informative. We would be happy to have Sears back for any other home issues.

Kim R,

Morgan, UT