1000 Newgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dave is great
Dave was quick and informative. He was able to answer all my questions and was a great help with "what's next?"
Chris L, Ogden, UT
Absolutely the best
Resolved our dryer issue with no problems. David is friendly, knowledgeable
Karen A, Clearfield, UT
Excellent Customer Service!
We had an appliance technician named David make some repairs to our icemaker on our Samsung French Door fridge. He was very cordial, courteous, and kind. He was also very knowledgeable about what needed to be done. We appreciate the great job he did for us!
Chad C, Brigham City, UT
Thanx!
David did a great job. Problem solved, and he provided additional info to continued use.
Delcine M, Ogden, UT
Very satisfied
He was very knowledgeable about the parts and he was very accommodating to me as a client. He did an excellent job!
Mariclare K, Salt Lake Cty, UT
Tech great! Online customer service not so good.
David was great and very knowledgeable and professional. Unfortunately SHS was not the same with their scheduling. Online scheduling did not reschedule a requested appointment as they said would happen on their app. This change was confirmed to me, but caused their techs to come to an appointment which had been rescheduled but to which they has not been notified.
Calvin P, Brigham City, UT
Gas problem
Dave educated us and diagnosed our problems well with a smile
Jeff R, Kaysville, UT
Washer repair
David was amazing. Professional, polite, and very experienced. Thank you......
Kaleena M, Ogden, UT
Professional and Knowledgeable
Once the tech was able to come out and complete the repair (due to parts being sent) all was good! The issue we have is with the warranty company, but that is another story. We always have good service from A & E.
Gordon & Dena M, Salt Lake Cty, UT
Great service
Even though he was 30mins late he was able to get the dryer back up and running quickly and had all the parts he needed with him. He was very professional and friendly.
Henry M, Layton, UT
