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1000 Newgate Mall Reviews
Read reviews from customers who used our services at 1000 Newgate Mall
Total reviews
161
Average Rating
4.7/5
Washer repair done by Arnold J
My washer was leaking water. Arnold J did a thorogh job in discovering the problem, ordering the parts, and returning to repair the washer. He did a great job, and he explained everything he was doing. (IHe also did a diagnostic evaluation on our dryer. ) I was very pleased with his work, and my washer is working ver;y well now. Thanks to you, Arnold!
Kaylee S,
Salt Lake City, UTHelpful and kind!
So helpful and kind! I'm glad I was able to get the help that was needed.
Xela B,
Salt Lake City, UTSo patient
Josh did a great job and was super patient with my 6 yr old that has 100 questions and want to see everything going on.
Amanda K,
North Salt Lake, UTGE Washer
I truly appreciated that Josh was punctual, professional, and communicative. 👍
Paul S,
Ogden, UTGreat solve
It has been 10 months I have been having my dishwasher repaired. Josh finally got it unrepairable. Finally
Nora W,
Salt Lake Cty, UTGreat communication
Arnold was very quick to identify what was wrong with our icemaker. Unfortunately, the part to repair it is no longer available. He explained that the warranty company would likely be calling in the next day and told us what to expect from that conversation. We appreciate the time he spent trying to help us and find the right part.
Shaun P,
Ogden, UTFixed dishwasher i
Very knowledgeable and very courteous.hopefully it works an they cleaned up after themselves
Agustine M,
Brigham City, UTGreat service
Took care of the problem, professional and efficient. No complaints
Emily S,
Brigham City, UTTechnician was fine; customer support is impossible
The technician came out and did what he was supposed to. However, I was double billed and every means possible that I explored to contact Sears about giving me a refund, leads me to a dead end of websites that only accept bill payments, but give no contact information or telephone numbers with a limited option AI assistant that cut you off and hangs up if you don't give a response that it gives us an option. No chance to talk to a human being at all. This is the last time I will do business with Sears. No wonder they're going out of business.
Eric F,
Clinton, UTGreat experience
Mike was friendly and knowledgeable. He figured out and resolved the issues with my dishwasher.
Steve F,
Brigham City, UT