1000 Newgate Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (129 reviews)
Dryer door
December 08, 2024
Overall rating

Our technician was friendly and helpful and got the door replaced on our dryer quickly.

Katie T, Salt Lake City, UT

He was very nice and did a good job
December 07, 2024
Overall rating

The part took a very long time to get here but he did a good job-

Emely A, Perry, UT

Excellent Service!
December 06, 2024
Overall rating

Excellent service and diagnosis. Unfortunately, our 13 year old refrigerator wasn't completely repairable due to the manufacturer discontinuing replacement parts but the technician was super helpful and explained exactly what was wrong and our options. Thanks!

David R, North Ogden, UT

Stove repair
December 03, 2024
Overall rating

The the technician was very helpful and very efficient. I am very happy this work..

Rocio E, Brigham City, UT

Excellent Service!! 5 💥💥💥💥💥
November 29, 2024
Overall rating

David came two times to service our Samsung gas stove. He was pleasant and efficient both times; even though he couldn't do the job because the parts had not yet arrived.

Carolyn P, Brigham City, UT

Microwave
November 25, 2024
Overall rating

Very professional, knows what he"s talking about. Very friendly

Thomas J, Roy, UT

Efficient, Personable, & Knowledgable
November 25, 2024
Overall rating

Working with David was a breath of fresh air! He was so kind, thorough, explained things in a way I could understand them, and got right to the bottom of my issue. You could tell he was experienced, knowledgeable, and an expert in his specialty. He coordinated with my home warranty company while on site and ensured I had a resolution before leaving. Prior to working with David at Sears, I had been working with another repair company. They had not been apple to help me with a resolution after multiple repairs over the course of 15 weeks. I repeatedly got the run around from the repair company and the warranty company. I felt like I was stuck in the middle with no hope of a resolution. I had been going to the laundromat for over 15 weeks! David immediately cut me out as the middle man and took amazing care of me! I will gladly give him 5/5 stars and will 💯 be using Sears Appliance Repair Service in the future!

Michele S, Roy, UT

Great service
November 19, 2024
Overall rating

Michael was great! Very friendly and quick to get my stove fixed. Highly recommend.

Tabitha W, Brigham City, UT

Fabulous!
November 11, 2024
Overall rating

Very educated on the fridge he was working on. Very professional. Represented Samsung and Sears well!

Jenise J, Brigham City, UT

Fast and knowledgeable
October 31, 2024
Overall rating

We had a new dishwasher that didn't work properly. David knew to check the connectors to make sure they hadn't come loose. He was correct and fixed the issue quickly. Thank you David.

Vaughn N, West Bountiful, UT

Average Rating: 4.8/5 (129 reviews)