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510 East I-H10 Reviews
Read reviews from customers who used our services at 510 East I-H10
Total reviews
186
Average Rating
4.6/5
Neil the SEARS service tech was friendly, courteous, professional, and knowledgeable. He provided excellent service and tips on how to maintain my appliances.
Eddie R,
Customer service response - Thank you for sharing your positive experience with Neil, our SEARS service tech. We're delighted he could provide you with excellent service and helpful maintenance tips!
Sears Home Services on 1711077248146
Christie R,
Customer service response - A big thank you, christie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710994613497
Gwen C,
Customer service response - Thank you so much for the fantastic 5-star rating, Gwen! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1710476483905
The technician that repaired our Sears Top Load washer on 3/12/24 was friendly, prompt quickly repaired the washer followed by a through diagnostic check. The online automated app that provides text notices needs a lot of work. My original apt was for 3/11. After text discussions with a service rep, he moved the service date to 3/12. I kept receiving numerous texts reminding me of the scheduled apt for 3/11. Apparently the automated scheduler does not update when they service date changes.
John S,
Customer service response - We're sorry there was a mix-up with the appointment scheduler and we're grateful for your feedback on the online system. Thank you for bringing this issue to our attention and for appreciating our technician's skill and punctuality.
Sears Home Services on 1710389159342
He diagnosed the problem quickly and contacted to Home Warranty company which said they would replace the fridge. He was great for me, but he didn't repair anything.
Barbara B,
Customer service response - Thank you for sharing your experience with our service. We apologize if there was any confusion, and we appreciate your feedback.
Sears Home Services on 1709781243416
Technician was very curtious, knowledgeable and got my washer fixed in minutes!
Vanessa M,
Customer service response - Thank you for your positive review! We are glad to hear that our technician provided courteous and knowledgeable service to quickly fix your washer.
Sears Home Services on 1708857213853
Excellent technician. Diagnosed problem and had the part with him. Refrigerator working like new!
Mike O,
Customer service response - Thank you for leaving a review and for your kind words about our technician. We're glad to hear that your refrigerator is working like new again. We appreciate your business.
Sears Home Services on 1706913480495
When should I start getting ice?
Marcia H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706573596212
Neil was prompt and professional. Appreciated helpful hints on care of appliances.
Penny G,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are delighted to hear that Neil was prompt, professional, and provided helpful hints on appliance care. We appreciate your feedback.
Sears Home Services on 1706492234144
Robert was awesome. He ensured my washing machine was working properly before he left.
Big C,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Robert's service, and we are pleased to hear that he was able to fix your washing machine to your satisfaction.
Sears Home Services on 1706492274252
