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510 East I-H10 Reviews
Read reviews from customers who used our services at 510 East I-H10
Total reviews
201
Average Rating
4.5/5
The technician was very friendly and efficient. He fixed the problem completely.
Bena O,
Customer service response - Thank you for your feedback, Bena! We're glad to hear the technician was friendly and efficient in fixing the problem completely.
Sears Home Services on 1790375183999
The technician who came was excellent. However, he seems to have been not been the one originally assigned. I canceled 3 appointments to clear the date you originally said you'd be there, and then texted mid morning that you couldn't make it. Ended up taking over a week from when I requested service. This was a repair for my air conditioning
Ian S,
Customer service response - Thank you for your feedback, Ian! We're glad to hear the technician was excellent, and we apologize for the scheduling issues and delay in your air conditioning repair.
Sears Home Services on 1790560438482
Friendly, knowledgeable, professional technician who arrived as scheduled, quickly took care of business and cleaned up afterwards.
John W,
Customer service response - Thank you for your feedback, John! We're glad to hear the technician was friendly, knowledgeable, professional, and efficient in completing the service.
Sears Home Services on 1790561503334
Courteous, knowledgeable, communicated findings. Thank you for the service call and intervention provided for our HVAC.
Anne M,
Customer service response - Thank you for your feedback, Anne! We're glad to hear you found our service courteous, knowledgeable, and communicative during your HVAC service call.
Sears Home Services on 1790019060835
NEAL was right on time. I was able to remove the contents of the freezer just before he arrived so they would not thaw out. Repair was quick and easy. He replaced the freezer temperature control panel that did not work with a new one that did work. He was very friendly and professional. Hopefully this refrigerator will work as well and as long as the other two Kenmores we've purchased. But, it's comforting to know an experienced repairman is available if we have problems. Best part -- No charge. Under Warranty
Sandra W,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Neal was punctual, friendly, and professional, and that the repair was quick and covered under warranty.
Sears Home Services on 1789755859738
Jose was the best technician we have had. He showed a willingness to work and excellent customer service.
Clint R,
Customer service response - Thank you for your feedback, Clint! We're glad to hear Jose provided excellent customer service and demonstrated a strong work ethic.
Sears Home Services on 1789402284414
Very friendly and helpful
Mario V,
Customer service response - Thank you for your feedback, Mario! We're glad to hear you found our service friendly and helpful.
Sears Home Services on 1788912299387
xochitl B,
Customer service response - Thank you for the amazing 5-star review, Xochitl! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788465969300
Tech was very thorough
Jim S,
Customer service response - Thank you for your feedback, Jim! We're glad to hear the tech was very thorough.
Sears Home Services on 1788302955751
Team was professional, proficient and on time.
Jermaine S,
Customer service response - Thank you for your feedback, Jermaine! We're glad to hear the team was professional, proficient, and on time.
Sears Home Services on 1787938591930
Kaylynn C,
Customer service response - Thank you for the amazing 5-star review, Kaylynn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787274164986
The tech knew what problem was as soon as I told him what was going on
Wilmer H,
Customer service response - Thank you for your feedback, Wilmer! We're glad to hear the tech quickly identified the problem.
Sears Home Services on 1786991428712
Colin F,
Customer service response - Thank you for the amazing 5-star review, Colin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785338903477
Ricky S. came to repair my ice maker. He was thorough, efficient and personable. He successfully repaired the ice maker and answered all of my questions. I highly recommend Ricky S. for any repairs on your refrigerator! Tonight, we will enjoy ice in our beverages!
Linda W,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Ricky S. was thorough, efficient, and personable, and that he successfully repaired your ice maker.
Sears Home Services on 1784586125846
Service scheduled within 48 hours of call for non-emergency repair. Work done professionally and saved me over $100
John E,
Customer service response - Thank you for your feedback, John! We're glad to hear the service was scheduled promptly and professionally, and that it saved you over $100.
Sears Home Services on 1784382805975
Misti K,
Customer service response - Thank you for the amazing 5-star review, Misti! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783373013693
Terri M,
Customer service response - Thank you for the amazing 5-star review, Terri! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782342376307
Technician Robert S. was awesome. He arrived on time and was quick to diagnose the problem with my refrigerator and repair it. He was very nice, courteous, and professional. He did an outstanding job. Please pass along my kudos for a job well done. Nick Obregon
Nick O,
Customer service response - Thank you for your feedback, Nick! We're glad to hear Robert S. was awesome, timely, and professional in diagnosing and repairing your refrigerator.
Sears Home Services on 1781898427708
Technician came to the home and took the time to explain everything. No complaints here.
Carlos R,
Customer service response - Thank you for your feedback, Carlos! We're glad to hear the technician took the time to explain everything and that you have no complaints.
Sears Home Services on 1780699842113
Eddie was awesome! Very professional and efficient. Thank you!!
WendyLee W,
Customer service response - Thank you for your feedback, WendyLee! We're glad to hear Eddie was awesome, professional, and efficient.
Sears Home Services on 1780689765001
Fantastic service. I appreciate the quick resolution and fix.
Jerry V,
Customer service response - Thank you for your feedback, Jerry! We're glad to hear you appreciated the quick resolution and fix.
Sears Home Services on 1780070496147
Richardon B,
Customer service response - Thank you for the amazing 5-star review, Richardon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778692414930
Was very detailed in the work and explained what he did.
Tony E,
Customer service response - Thank you for your feedback, Tony! We're glad to hear the technician was detailed in his work and explained everything clearly.
Sears Home Services on 1778666458594
Great technician!! Service was quick too!
Tracy G,
Customer service response - Thank you for your feedback, Tracy! We're glad to hear you had a great technician and quick service.
Sears Home Services on 1778631169786
The man that came to service my AC unit was efficient, informative and very helpful. The person that came to service my AC was unable to do a few things and stated that someone else would do these things, leak check, p-trap and drain cap. Unfortunately I haven’t heard anything from the company and my warranty company stated that should have been addressed by the serviceman that came to my house to to do the original service with his company (Sears). When I called nobody except robotic technician and I wasn’t able to address this problem. I would like someone from this company to reach so my AC doesn’t have anymore problems since the original issue wasn’t completed. I appreciate help with this situation.
Karen P,
Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician was efficient, informative, and very helpful with your AC unit service.
Sears Home Services on 1777592717285
