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510 East I-H10 Reviews
Read reviews from customers who used our services at 510 East I-H10
Total reviews
186
Average Rating
4.6/5
I had called Sears as I had a warranty program through them to obtain service on my A/C unit. I “talked” to Samantha the AI program. I explained the problem with the A/C and expected to receive a service call. I was instead scheduled for a maintenance and preventative appointment. I waited all day to be told by the technician what I already knew. Now I have to go through AI again to try to obtain service. I want to talk to a human, not a robot!
Elizabeth J,
Customer service response - Thank you for your feedback, Elizabeth. We're sorry for the inconvenience with the scheduling process and recommend contacting us directly to resolve the issue.
Sears Home Services on 1775085880798
Lawrence A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1775006620722
Faith F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771370920852
Thank you for sending Sears HVAC Tech instead of 3rd party. So much better!
David S,
Customer service response - Thank you for your positive review, David! We're glad to hear you were satisfied with the service from our Sears HVAC technician.
Sears Home Services on 1770853774210
The service technician Eduardo was great, unfortunately the first technician didn’t order all the necessary parts originally. Eduardo did a partial repair so we could use the appliance while waiting for the extra part. Once the additional part came in the repair was made completely.
Kathleen H,
Customer service response - Thank you for your positive review, Kathleen! We're glad to hear Eduardo provided great service and ensured your appliance was usable while waiting for the additional part.
Sears Home Services on 1769643804706
When the technician said he would be back the next day at a certain time, He was on time.
Barbara W,
Customer service response - Thank you for your positive review, Barbara! We're glad to hear our technician was punctual and reliable.
Sears Home Services on 1768527107044
Very professional.
Linda B,
Customer service response - Thank you for your positive review, Linda! We're glad to hear you found our service professional.
Sears Home Services on 1768441282060
Very professional and knowledgeable
Shelia H,
Customer service response - Thank you for your positive review, Shelia! We're glad to hear our technician was professional and knowledgeable.
Sears Home Services on 1768181570523
Excellent service technician
rene C,
Customer service response - Thank you for your positive review, Rene! We're glad to hear you received excellent service from our technician.
Sears Home Services on 1767853431096
Great Service
Billy B,
Customer service response - Thank you for your positive review, Billy! We're glad to hear you received great service.
Sears Home Services on 1767853912288
