851 N Central Expwy Reviews

Read reviews from customers who used our services at 851 N Central Expwy


Total reviews

207


Average Rating

4.4/5

May 19, 2026
Overall rating

Hussein was very knowledgeable about the Kenmore product. He was also very polite and respectful. He explained in thorough detail about the way the digital panel works on the double oven and also about how the Sears Home Warranty works that you offer. Even though we did not purchase we learned a lot from him which will help us make an educated decision when we are ready to purchase. It was a good experience.

Lorraine L,

Customer service response - Thank you for your feedback, Lorraine! We're glad to hear Hussein was knowledgeable, polite, and provided thorough explanations about your oven and the Sears Home Warranty.

Sears Home Services on 1779226553395

May 13, 2026
Overall rating

This posting is from Gale Cain, not Lori Oden. service was on my dryer. Part had to be ordered, but arrived in two days. called technician and he arrived the next morning to do repair.

Lori O,

Customer service response - Thank you for your feedback, Gale! We're glad to hear the part arrived quickly and the technician was prompt in completing the repair.

Sears Home Services on 1778772534753

May 11, 2026
Overall rating

Same day service on a 23 year old washing machine. Good experience

matthew D,

Customer service response - Thank you for your feedback, Matthew! We're glad to hear you had a good experience with our same day service on your washing machine.

Sears Home Services on 1778531600586

April 27, 2026
Overall rating

Sergio was a great technician - polite and knowledgable

Stacey L,

Customer service response - Thank you for your feedback, Stacey! We're glad to hear Sergio was polite and knowledgeable during your service.

Sears Home Services on 1777328043306

April 15, 2026
Overall rating

Our technician, Tony, had great attention to detail repairing our washer and dryer. He also helped me get service when the Sears bot kept cancelling one of my 2 repairs. Thank you so much, Tony!

Constantina G,

Customer service response - Thank you for your feedback, Constantina! We're glad to hear Tony provided detailed repairs and assisted with scheduling issues.

Sears Home Services on 1776288282856

April 08, 2026
Overall rating

He was professional, knowledgeable, on time and answered my questions. I like that he called ahead to ask what the problem was, and he called again to say what time his arrival would be. A great role model for those in the repair service.

Valda M,

Customer service response - Thank you for your feedback, Valda! We're glad to hear our technician was professional, knowledgeable, and communicative, setting a great example in repair service.

Sears Home Services on 1775685967467

April 03, 2026
Overall rating

Service technician was amazing. Friendly, professional and explained everything very well. Super nice guy too!!!

Shawn M,

Customer service response - Thank you for your feedback, Shawn! We're glad to hear our service technician was amazing, friendly, professional, and provided clear explanations.

Sears Home Services on 1775257749608

June 24, 2026
Overall rating

As part of my 5 year warranty the Sears tech checked all the elements of my dishwasher. He also shared some important information on how the machine works and how to clean the filter. He was very helpful.

Valerie D,

Customer service response - Thank you for the 5-star review, Valerie! We're glad to hear the technician was knowledgeable and personable during your Spring air conditioning maintenance.

Sears Home Services on 1774915072760

March 30, 2026
Overall rating

Honorable Mention to Mr. Tony for his knowledge and respectful attentiveness!

Carlita S,

Customer service response - Thank you for the 5-star review, Carlita! We're glad to hear Tony's knowledge and respectful attentiveness made a positive impression.

Sears Home Services on 1774831410211

March 30, 2026
Overall rating

Timothy S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1774831834920

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