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851 N Central Expwy Reviews
Read reviews from customers who used our services at 851 N Central Expwy
Total reviews
207
Average Rating
4.4/5
on time, polite, informative, good job at cleaning/servicing
Joanne F,
Customer service response - Thank you for the 5-star review, Joanne! We're glad to hear that our technician was on time, polite, and provided informative and thorough service.
Sears Home Services on 1731633851444
Robert F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731467640566
Phoebe T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731467640611
He was the best repair man I have ever had ! Explained every step he was taking. He was skilled in his job for sure. Extremely positive customer service experience. Thank you !!!
Courtney W,
Customer service response - Thank you for your 5-star review, Courtney! We're delighted to hear you had a positive experience and that our technician provided excellent service.
Sears Home Services on 1731250201125
Hussein, fixed our Washer issue ( the DE and Power Button) and he provided tips on how to correctly avoid this issue in the futurea. Excellent service
AE G,
Customer service response - Thank you for the 5-star review! We're glad to hear that Kay provided excellent service and helpful tips for your washer.
Sears Home Services on 1730791383986
We requested the annual preventative maintenance included in our extended warranty. We were able to schedule an appointment at the time we would be available. Sergio called to alert me of his arrival and came promptly. He was cordial and professional. He went about his work knowledgeabley and completed what seemed to be a thorough check of the appliance. He left us instructions of what we should.do after he replaced the old filter with the new water filter we supplied. Sergio was a pleasure to interact with.
Ann D,
Customer service response - Thank you for the 5-star review, Ann! We're pleased to hear that Sergio provided a thorough and professional maintenance service.
Sears Home Services on 1730190717781
Hussein did a good job with the repair on our Electrolux washer. However, we have problems with the fact that there is no mention of a phone number that allows us to speak to a live person. The telephone menu system that's in use, is set up to only allow the answers that Sears Home Services wants and if one doesn't give that particular answer, the Sears Home Services phone menu system hangs up on you. This is not good and would be a major reason to discontinue service with Sears Home Services. Also, once one has made contact with Sears Home Services, one starts receiving, various text message from different numbers. This is extremely annoying!! Because of the way their system works, I would not be inclined to giving Sears Home Services a referral.
Ron S,
Customer service response - Thank you for your feedback, Ron. We're glad Hussein did a good job with your washer repair, but we're sorry to hear about your communication issues. Please contact us directly so we can address your concerns.
Sears Home Services on 1730035646975
Ken B,
Customer service response - Thank you so much for the 5-star rating, Ken! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729811686893
The tech that came to work on my refrigerator today was very good. He tested everything before working on it. He was very good at explaining what he was doing and why. The first tech that came 2 months ago didn’t test anything. He ordered the usual suspects, got my money and left…15 mins. Ordered parts that weren’t needed. Again. The tech today was great!
David L,
Customer service response - Thank you for your detailed feedback, David! We're pleased to hear that the technician today provided thorough and informative service.
Sears Home Services on 1729666085028
Bill D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1728799111082
