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10904 Memorial Hermann Dr Reviews
Read reviews from customers who used our services at 10904 Memorial Hermann Dr
Total reviews
324
Average Rating
4.5/5
The technician was friendly and knowledgeable. He took his time and informed us as to what he was doing etc. He even gave us tips on how to keep the detergent area clean and dry. We felt very comfortable with him.
Gloria A,
Customer service response - Thank you for your feedback, Gloria! We're glad to hear the technician was friendly, knowledgeable, and provided helpful tips.
Sears Home Services on 1789055673341
Robert was very professional. His knowledge and expertise were very valuable.
Clinton M,
Customer service response - Thank you for your feedback, Clinton! We're glad to hear Robert's professionalism and expertise were valuable to you.
Sears Home Services on 1788458888140
Joshua was awesome
marcus W,
Customer service response - Thank you for your feedback, Marcus! We're glad to hear Joshua was awesome.
Sears Home Services on 1787954513848
Renymol J,
Customer service response - Thank you for the amazing 5-star review, Renymol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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The job itself was unnecessarily complicated for a number of factors out of the Technician’s control. He was patient, took a lot of time to explain everything, and stuck with it until the job was done.
Loneka B,
Customer service response - Thank you for your feedback, Loneka! We're glad to hear the technician was patient, thorough, and dedicated despite the complications.
Sears Home Services on 1787513894722
Our service technicians Emanuel was fantastic! We really appreciated his kindness and discussion on the issues of our appliances! Please note that the AI Assistant is HIGHLY unnecessary. Communication with the tech was better and honestly all that is needed to fulfill the service. The AI Assistant added a barrier and DID NOT improve the experience. I strongly urge you to get rid of it and save on operation costs!!!
Tamara G,
Customer service response - Thank you for your feedback, Tamara! We're glad to hear Emanuel provided excellent service and appreciate your input on the AI Assistant.
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vachel H,
Customer service response - Thank you for the amazing 5-star review, Vachel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Sandy J,
Customer service response - Thank you for the amazing 5-star review, Sandy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Mary L,
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Monica B,
Customer service response - Thank you for the amazing 5-star review, Monica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Wanda J,
Customer service response - Thank you for the amazing 5-star review, Wanda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785265929889
Kevin G,
Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Susie did an excellent job as she was straightforward and friendly. Not only did she do the job on time, but took the time to explain the issue that occurred with the failed appliances. She doubled check before leaving verifying the appliances are back in service.
Tony R,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Susie was straightforward, friendly, and thorough in ensuring your appliances were back in service.
Sears Home Services on 1784594574140
Vance was knowable and helpful in getting my HVAC system up and running again. My family and I are very thankful.
Veronica F,
Customer service response - Thank you for your feedback, Veronica! We're glad to hear Vance was knowledgeable and helpful in getting your HVAC system running again.
Sears Home Services on 1784567422353
Advice was greatly appreciated very knowledgeable
deborah J,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear you appreciated the advice.
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Tarita F,
Customer service response - Thank you for the amazing 5-star review, Tarita! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Albert K,
Customer service response - Thank you for the amazing 5-star review, Albert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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HARI N,
Customer service response - Thank you for the amazing 5-star review, Hari! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782756317264
Jamie was prompt, friendly, informative with n future a/c prevention, and patient. Thanks Jamie.
Yvonne N,
Customer service response - Thank you for your feedback, Yvonne! We're glad to hear Jamie was prompt, friendly, informative, and patient during your service.
Sears Home Services on 1782144172011
roy L,
Customer service response - Thank you for the amazing 5-star review, Roy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781810442176
Good communication Quality work!
Mary G,
Customer service response - Thank you for your feedback, Mary Ellen! We're glad to hear you experienced good communication and quality work.
Sears Home Services on 1781567916263
Mr. Roy is very informative and acts professionally. He fixed my GE dryer in no time. Thank you sir!
John N,
Customer service response - Thank you for your feedback, John! We're glad to hear Mr. Roy was informative, professional, and quickly fixed your GE dryer.
Sears Home Services on 1781562949333
Repaired broken AC and explained what was needed for the unit.
Holly G,
Customer service response - Thank you for the amazing 5-star review, Holly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781292912437
My diagnostic tech and repair tech were both spectacular gentlemen- very knowledgeable and professional as well as respectable- completely- pleasent experience- TY
Theresa B,
Customer service response - Thank you for your feedback, Theresa! We're glad to hear both your diagnostic and repair techs were knowledgeable, professional, and made your experience pleasant.
Sears Home Services on 1781284353905
Paul M,
Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780608015160
