3000 Town East Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daphne T
Othie G
Bradley was a very excellent service person. Thank you Bradley.
Customer service response - Thank you for your 5-star review, Othie! We're happy to hear that Bradley provided excellent service.
Sears Home Services on July 21, 2025
Ken V
Harold was excellent. Positive individual. Answered questions. Very helpful. If we need help again I would ask for him.
Customer service response - Thank you for your 5-star review, Ken! We're happy to hear that Harold was excellent, positive, and helpful in answering your questions.
Sears Home Services on July 21, 2025
Linda R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 21, 2025
Reyna J
Vic was great and we appreciate his kindness
Customer service response - Thank you for your 5-star review, Reyna! We're happy to hear that Vic was great and that you appreciated his kindness.
Sears Home Services on July 17, 2025
Ros U
Excellent customer service. Explained his process step-by-step, very patient in answering questions. A real people person. Excellent communicator.
Customer service response - Thank you for your 5-star review, Ros! We're happy to hear that you found our service excellent and appreciated the clear communication and patience.
Sears Home Services on July 17, 2025
Victor R
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on July 13, 2025
Terri S
Luis provided excellent customer service!
Customer service response - Thank you for your 5-star review, Terri! We're happy to hear that Luis provided excellent customer service.
Sears Home Services on July 13, 2025
Mary F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 09, 2025
Dave A
Good technician. Nicely done and good communication from him.
Customer service response - Thank you for your 5-star review, Dave! We're happy to hear that you found our technician's work nicely done with good communication.
Sears Home Services on July 07, 2025
