3000 Town East Mall Reviews

My experience was great but I may have felt differently if we didn't have the warranty! Our freezer door wasn't closing completely so the technician tied two zip ties to the top drawer in order for it to stay in place. The total cost would have been $198 for that if we didn't have a warranty. For two zip ties! Goes to show how worth it it is to purchase a warranty when you purchase an appliance. But overall I was pleased with the service and would recommend Sears to anyone.

I was very satisfied with my Sears refrigerator repair. They called with an estimated time of arrival and then called when they saw that they were gaining to be longer than expected. Kevin was very courteous and professional and if I need repairs in the future I will ask for him.

A great job for a reasonable price. The technician was excellent. Not gabby,very courteous, and hard worker. As usual service was best ever. Sears is number one. Charles Coburn Garland, Texas

The technicians arrived on time, repaired the problem quickly and even gave me a few pointers on how to avoid the same issue in the future. I'm very pleased & will use Sear's again for any appliance repair issues.

Great ,satisfying ,wonderful, and most of all helpful.

Very professional and the cost was reasonable for our repair.

The technician was very helpful and was able to solve our issue with the ice build up at the exit area of the ice maker. Thanks!