3000 Town East Mall Reviews

The tech that came found our problem immediately. He did not have the needed bolt (or whatever was missing), and went to many stores to find it. It was finally found at Pep Boys. He had to purchase the part by paying out of his pocket! I hope Sears reimburses him for this. He could have left me and I would have had to reschedule if he had not been so kind. The service rendered was exceptional.

Friendly service tech. Showed up at the correct time for my appt. diagnosed and fixed the malfunction on my washing machine.

Service was fast and the service tech knowledgeable, took care of my issues quickly

Technician was polite and knowledgeable. Came in and got the job done without ant trouble. Thankful for Sears service!

The installer was great. He diagnosed and fixed the problem in 30 minutes. However, the bill was $600, but he said if I signed up for an annual warranty, he would deduct $300. That type of business sucks and will not use Sears repair again.