3000 Town East Mall Reviews

* Technician was very thorough in the job he did. I feel he did everything possible to fix my refrigerator/freezer. The end result is the fridge/ freezer can’t be repaired after five repair attempts . A replacement is the solution to this problem. Please replace! A BIG thank you to the Sears technician for your time and much, much Effort.

Tech was fast and very good.

Very knowledgeable serviceman, good value, glad there is still Sears service!

Professional and knowledge every time. Any always give a heads up on arrival and with my busy schedule it's definitely appreciated.

I was completely satisfied with the service I received on my washer and dryer after I called the phone number on my Kenmore washer. There could not have been better quality time spent on the problems that had been plaguing me for several months. It is such a relief to turn them on and use them now! There's nothing like being repaid with honesty when you spend good money to have a job done.

Very professional and efficient. Did the repair quickly. Hopefully this repair finally solves my washer issues.

I am dealing with an interrmittent malfunction in my main window unit, which was not happening on the day of my appt. Huy was unable to verify which part needed to be replaced, but felt sure he knows what the issue is. He spent the time necessary to diagnose and test the system, as well as to give me pointers that should help to reduce the frequency. With his expert knowledge, I feel confident that this issue will soon be completely resolved.

Mario was VERY transparent, always on time, worked quickly and quietly. He was VERY educational and informative. I wish we had assigned technicians instead of always receiving different ones. We felt very comfortable with him. 10/10!

Byron was very professional. Super helpful and provided us with great information. He was very efficient and arrived within a reasonable time.