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3000 Town East Mall Reviews
Read reviews from customers who used our services at 3000 Town East Mall
Total reviews
882
Average Rating
4.2/5
Professional, efficient and friendly
Richard F,
Customer service response - Thank you for your 5-star review, Richard! We're happy to hear that our service was professional, efficient, and friendly.
Sears Home Services on 1741825733414
Mario was very knowledgeable about washers and we learned so much from him, from the best cycles for cottons, how much liquid detergent to use, and the proper way to clean the machine monthly.
Nelson C,
Customer service response - Thank you for your 5-star review, Nelson! We're thrilled to hear that Mario shared his knowledge and provided helpful tips about your washer.
Sears Home Services on 1740287809639
Valentina B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1738723183454
Tech was professional and knowledgeable! He diagnosed the issue quickly and scheduled follow up repair service with parts to be replaced. Personable and professional! Thank you!!
Mona W,
The technician was extraordinarily professional, courteous, and knowledgeable. He is a great ambassador to the Sears brand.
Cathy B,
Customer service response - Thank you for your 5-star review, Cathy! We're thrilled to hear that our technician was professional, courteous, and knowledgeable, and that he represented the Sears brand well.
Sears Home Services on 1737678734149
Gentleman that came were very professional and fixed the immediate problem.
Pat S,
Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that our team was professional and resolved the issue promptly.
Sears Home Services on 1737678791174
Tony came after ten and got a he job done quickly. I'm very pleased
Valerie,
Customer service response - Thank you for your 5-star review, Valerie! We're happy to hear that Luis was nice and completed the repairs quickly.
Sears Home Services on 1737429123281
The technician was great but why was I charged the 100.00 dollars when nothing was wrong at least it should have been half seniors really don’t have a chance
Willie T,
Customer service response - Thank you for your review, Willie! We're happy to hear the technician was great, and we appreciate your feedback regarding the charge. Please contact us directly so we can address your concerns.
Sears Home Services on 1737349773402
Melissa E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1737349543724
Charles & Mario came and did what no other techs did. They fixed my microwave. After seven parts were tried by the other techs. Charles & Mario figured it out to reprogram the microwave. I have been waiting since Oct 20th for that to happen. Thanks Charles & Mario
David T,
Customer service response - Thank you for your 5-star review, David! We're thrilled to hear that Charles and Mario were able to successfully fix your microwave after previous attempts.
Sears Home Services on 1736914716100
