3000 Town East Mall Reviews

Read reviews from customers who used our services at 3000 Town East Mall


Total reviews

882


Average Rating

4.2/5

December 11, 2025
Overall rating

Louis R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1765510261283

December 04, 2025
Overall rating

Amazing experience. Ordered the part and it was suppose to take a week. It came in the following day and they immediately came back and installed it.

christi H,

Customer service response - Thank you for your 5-star review, Christi! We're happy to hear that you had an amazing experience with our quick service and prompt installation.

Sears Home Services on 1764908944772

December 04, 2025
Overall rating

My technician was quick and very efficient. Even though they were not able to fix my issue due to it being a different issue and what they specialize in, the technician explained everything thoroughly

tyler G,

Customer service response - Thank you for your 5-star review, Tyler! We're happy to hear that your technician was quick, efficient, and provided a thorough explanation of the issue.

Sears Home Services on 1764806531808

December 02, 2025
Overall rating

My technician was amazing if anything ever goes wrong with any of my applying that are covered under this warranty.I want the same technician.He was very understanding very and supportive. He continuously communicated to me his location.So did my husband could meet him at home in a time?The manner.

Pat H,

Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that your technician was amazing, understanding, and supportive, ensuring excellent communication throughout the service.

Sears Home Services on 1764729911601

November 30, 2025
Overall rating

Kevin was on time as promised and he was very helpful took care of my refrigerators problem thank you so much Kevin

Irma N,

Customer service response - Thank you for your 5-star review, Irma! We're happy to hear that Kevin was punctual and helpful in resolving your refrigerator's problem.

Sears Home Services on 1764556409712

November 24, 2025
Overall rating

EXLECENT CUSTOMER SERVICE, ANSWERED ALL MY QUESTIONS

DALLAS,

Customer service response - Thank you for your 5-star review, Dallas! We're happy to hear that you received excellent customer service and had all your questions answered.

Sears Home Services on 1764034862439

November 20, 2025
Overall rating

Polite and dastardly informative

William H,

Customer service response - Thank you for your 5-star review, William! We're happy to hear that our technician was polite and informative during your service.

Sears Home Services on 1763598968973

November 16, 2025
Overall rating

Verna R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1763346793485

November 05, 2025
Overall rating

Nancy M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1762390977896

October 30, 2025
Overall rating

He saved us some money by recommending we not pay for a repair when a new one costs about the same and comes with a warranty. He said the repair he would do might only last a short time with the other potential problems the old refrigerator has.

Jonathan V,

Customer service response - Thank you for your 5-star review, Jonathan! We're happy to hear that our technician provided honest advice, helping you make a cost-effective decision.

Sears Home Services on 1761868781457

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