3000 Town East Mall Reviews

Read reviews from customers who used our services at 3000 Town East Mall


Total reviews

882


Average Rating

4.2/5

September 15, 2025
Overall rating

James L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757984558176

September 14, 2025
Overall rating

“Bradley did an excellent job servicing our dryer. He was punctual, very professional, and took the time to explain everything clearly. Not only was he knowledgeable and informative, but he was also friendly and courteous throughout the entire process. We really appreciated his great service and would definitely recommend him!”

Kendrick B,

Customer service response - Thank you for your 5-star review, Kendrick! We're happy to hear that Bradley was punctual, professional, and provided excellent service while explaining everything clearly.

Sears Home Services on 1757906012636

September 14, 2025
Overall rating

Phenomenal service! Would highly recommend

Marie M,

Customer service response - Thank you for your 5-star review, Marie! We're happy to hear that you found our service phenomenal and would recommend us.

Sears Home Services on 1757906011110

September 05, 2025
Overall rating

Anthony B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757033873450

August 19, 2025
Overall rating

He arrived early. He was congenial and thorough. Very good at explaining my options.

Cathryn R,

Customer service response - Thank you for your 5-star review, Cathryn! We're happy to hear that our technician was early, congenial, and thorough in explaining your options.

Sears Home Services on 1755658948046

August 18, 2025
Overall rating

Darla S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1755571491812

August 14, 2025
Overall rating

Manuel F,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1755132163889

August 06, 2025
Overall rating

Mario was excellent. He knew what was wrong with my dryer just by listening to it. He was on time, worked with care and was very nice. He has decades experience working on washers and dryers. If you call Sears for washer or dryer repair, ask for Mario. You will not be disappointed.

Sandy R,

Customer service response - Thank you for your 5-star review, Sandy! We're happy to hear that Mario's expertise and care made your experience excellent.

Sears Home Services on 1754439905060

August 06, 2025
Overall rating

Kevin was teaching a new tech, John, and did a great job mentoring! He is knowledgeable, patient, kind, and inspiring. John was gentle, attentive, eager to learn, and completed everything. Kevin oversaw from start to finish. Great job!!!!! My home warranty was well worth it. Only paid my deductible. No additional charges. Thank You 😀

Vicki W,

Customer service response - Thank you for your 5-star review, Vicki! We're happy to hear that Kevin's mentoring and John's eagerness to learn made for a great experience, and that your home warranty covered everything smoothly.

Sears Home Services on 1754439961014

August 23, 2025
Overall rating

Joshua did a good job on the work performed. Unfortunately the problem was not corrected by what he did. The problem initially reported over a month ago still persists.

Mike M,

Customer service response - Thank you for your 5-star review, Mike! We're happy to hear that our service was on time and professional.

Sears Home Services on 1754364756316

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