3000 Town East Mall Reviews
Read reviews from customers who used our services at 3000 Town East Mall
Total reviews
882
Average Rating
4.2/5
Tashawn was very knowledgeable with his work and was able to fix my AC unit. I have had 3 technicians come out. Shawn is the only one that came in a Sears van. He was great. My issue is all 3 times I had to wait 2 or weeks to get an appointment. I’ve had Sears at different homes for nearly forty years. Until the last 2-3 years it has been prompt service. I’ve had refrigerators replaced I’ve been given an allowance for spoiled foods and many other excellent experiences with you until you were bought by CINCH. This has been an absolute nightmare since then. I keep getting technicians that do patchwork and then have to keep coming back to do this fix and that little fix for the same problem. WHY?
Paul D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729666544444
On time and knowledgeable & quickly saw problem with refrigerator.
Mary M,
Customer service response - Thank you for your 5-star review, Mary! We're delighted to hear that our technician was on time, knowledgeable, and quickly identified the issue with your refrigerator.
Sears Home Services on 1729665988597
Devorah G,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729214803939
Quick, knowledgeable and got it done right
Steve H,
Customer service response - Thank you for your 5-star review, Steve! We're delighted to hear that our service was quick, knowledgeable, and done right.
Sears Home Services on 1728446569494
Betty G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728351888206
amelia C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1728351888638
Jon M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727981912770
Very knowledgeable and helpful. Thank you!
Allyson M,
Customer service response - Thank you for your positive feedback, Allyson! We're thrilled to hear that you found our service knowledgeable and helpful.
Sears Home Services on 1727981982147
Rush K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1727581665589
He was excellent, on time, knew his job well, and explained everything ! Very nice guy, would like to use again!
Velvet J,
Customer service response - Thank you for your fantastic review, Velvet! We're delighted to hear that you had a great experience and look forward to serving you again in the future.
Sears Home Services on 1727582185376