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3000 Town East Mall Reviews
Read reviews from customers who used our services at 3000 Town East Mall
Total reviews
882
Average Rating
4.2/5
Delphine G,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1606410041201
Gloria M,
Customer service response - A big thank you, Gloria, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707175179440
Very professional
tony M,
Customer service response - Thank you for the kind words and for taking the time to leave a review. We strive to provide professional service to all of our customers and we're glad to hear that we met your expectations.
Sears Home Services on 1706233932465
Tech was outstanding. Cost for actual repairs I would pay was far more than I was led to believe when I signed up for the service plan. I will try to cancel my service plan
Ron R,
Customer service response - We appreciate your feedback and apologize for any confusion regarding the cost of the repairs. We understand your concerns and will look into improving our communication regarding service plan details. Thank you for bringing this to our attention.
Sears Home Services on 1707279978322
Outstanding service by the young man that fixed my refrigerator. He seemed very knowledgeable and made sure I was happy with his service before he left.
Judy W,
He was running late which all the other times they are early. But that was fine. He went right to work checking all appliance's on list. He walked me through each appliance and gave me suggestions on saving or making the most out of my features. I was really pleased with service.
P E,
The Sears Service Representative arrived within the appointed time. He was easy to work with and explained what he was doing. Our washer and dryer were up and running in no time. All and all it was a great experience. We would recommend Sears appliance repair whole-heartedly. Thanks
Suzan F,
My experience was great but I may have felt differently if we didn't have the warranty! Our freezer door wasn't closing completely so the technician tied two zip ties to the top drawer in order for it to stay in place. The total cost would have been $198 for that if we didn't have a warranty. For two zip ties! Goes to show how worth it it is to purchase a warranty when you purchase an appliance. But overall I was pleased with the service and would recommend Sears to anyone.
Danielle W,
Mary F,
I was very satisfied with my Sears refrigerator repair. They called with an estimated time of arrival and then called when they saw that they were gaining to be longer than expected. Kevin was very courteous and professional and if I need repairs in the future I will ask for him.
William T,
