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3000 Town East Mall Reviews
Read reviews from customers who used our services at 3000 Town East Mall
Total reviews
882
Average Rating
4.2/5
I am dealing with an interrmittent malfunction in my main window unit, which was not happening on the day of my appt. Huy was unable to verify which part needed to be replaced, but felt sure he knows what the issue is. He spent the time necessary to diagnose and test the system, as well as to give me pointers that should help to reduce the frequency. With his expert knowledge, I feel confident that this issue will soon be completely resolved.
Julie S,
Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on 1692014400000
Mario was VERY transparent, always on time, worked quickly and quietly. He was VERY educational and informative. I wish we had assigned technicians instead of always receiving different ones. We felt very comfortable with him. 10/10!
Desiree' D,
Customer service response - We love 5-star ratings! Thanks for choosing Sears!
Sears Home Services on 1694692800000
Byron was very professional. Super helpful and provided us with great information. He was very efficient and arrived within a reasonable time.
Chasity W,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1694692800000
My experience today was professional. The Technician was knowledgeable and efficient.
Leslie H,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1697284800000
The service technician was very knowledgeable.
Theresa L,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1697284800000
The technician was very politely telling and professional. However, the policy stinks and I will be cancelling it.
Judith M,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears .
Sears Home Services on 1697284800000
Mary G,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Seemed to be knowledgeable with the brand of refrigerator
ROY T,
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. Thank you for choosing Sears
Sears Home Services on 1697284800000
Jerry S,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Earl J,
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on 1697284800000
