3000 Town East Mall Reviews

Kenny was polite and very knowledgeable.

Timothy went above and beyond to help us with our refrigerator.

My repair was done in a timely manner and the repairman seemed quite knowledgeable. The only thing I would do differently would be to give customers a 4 hr window instead of 8. I could have gotten a lot of errands accomplished and still been back at 3 when he actually came, though I was told to reserve 8-5 as my time to be home.

Great service.

Mr. Roberts is always a very professional technician

Kevin was absolutely AWESOME. He came to our home after 2 other repairmen refused to enter, because we had a small dog. AnnyE never said we needed to put our animals up and refused to enter our house after he was rescheduled for our repair. Kevin came in like a breath of sunshine, evaluated our problem, listened to our efforts and set to work. After 5 minutes, he identified a clogged water hose, replaced the coupling and proceeded to confirm his work and we watched with joy as the water flowed from the door as expected. Kevin wiped the floor of the overflow, replaced the fridge to it's spot in our kitchen, showed us the replaced coupling and said..THANK YOU for letting me work on your refrigerator. What a nice young man. Happy Birthday next week Kevin. Thank you for your professional service and for FINALLY fixing a problem the other repairmen didn't want to work on because we have a small dog.

The technician was very professional and courteous. He put my mind at ease to explain that everything checked out and was working properly. I valued his comments.