2603 US Highway 281 North Reviews
Showing most recent reviews from verified customers of Sears Home Services
Judy P
Brandon was very professional, timely and resolved my issue. Excellent technician.
Guerin H
I have been without a washing machine for over a month because Sears home services doesn't show up when they say they're going to. They have put me off three times, extending my wait time by over a month. This is completely unacceptable. Never buy a GE washer if this is who will service it for you. Worst washing machine I've ever owned and worst service I've ever had.
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on May 12, 2025
Mary W
No repairman came!
Customer service response - We apologize for the trouble you've faced, Mary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 12, 2024
Inger E
Service call said arriving between 8 am and 5 pm. Asking me, that is way to long of a window. SPECIAL WHEN NO-ONE SHOWS UP. Got several texts and emails. Their tracking of the technician showed Technician are there.. NOT TRUE. Was up before 8 and left the house after 5. No show. Not good business
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 21, 2024
Julie H
John is nice but I still have no ice! Very frustrating I paid 100.00 for nothing
Customer service response - We apologize for the trouble you've faced, Julie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 06, 2024
