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2401 S Stemmons Fwy Ste 5000 Reviews
Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000
Total reviews
322
Average Rating
4.4/5
Sergio followed up on continued issues on our GE Profile dishwasher and replaced a faulty control card. He confirmed the dishwasher is now working well.
Wyatt D,
Customer service response - Thank you for the 5-star review, Wyatt! We're happy to hear Noah quickly identified and resolved the issue with your freezer while keeping you informed throughout the process.
Sears Home Services on 1759377404802
Joshua came identified the issue and fixed it. He was very courteous and respectful. I wish we see more service providers like him.
Srini K,
Customer service response - Thank you for the 5-star review, Srini! We're happy to hear Joshua identified and fixed the issue while being courteous and respectful.
Sears Home Services on 1758845199807
Fast and friendly
Tim S,
Customer service response - Thank you for the 5-star review, Tim! We're happy to hear you found our service fast and friendly.
Sears Home Services on 1757905207449
Very professional, knowledgeable, Very nice. Good tech for your company
Robert T,
Customer service response - Thank you for the 5-star review, Robert! We're happy to hear you found our technician professional, knowledgeable, and nice.
Sears Home Services on 1757905656468
Professional ⭐️ ⭐️ ⭐️⭐️ ⭐️
Richard B,
Customer service response - Thank you for the 5-star review, Richard! We're happy to hear you found our service professional.
Sears Home Services on 1757641850928
Explained problem Gave good advice
Laura M,
Customer service response - Thank you for the 5-star review, Laura! We're happy to hear our technician explained the problem and provided good advice.
Sears Home Services on 1757549722767
Service techs very professional and were quick to pinpoint the problem. Part had to be ordered and arrived on time. Washer was fixed quickly and within a reasonable time frame.
william K,
Customer service response - Thank you for the 5-star review, William! We're happy to hear our service techs were professional and efficient in fixing your washer.
Sears Home Services on 1757297314651
Service was great! Above and beyond. Even reset the breaker box so everything would work right. Fridge is great now.
Jennifer H,
Customer service response - Thank you for the 5-star review, Jennifer! We're happy to hear our service went above and beyond and that your fridge is working great now.
Sears Home Services on 1757033049784
He gave an accurate assessment. He is experienced.
David K,
Customer service response - Thank you for the 5-star review, David! We're happy to hear you received an accurate assessment from our experienced technician.
Sears Home Services on 1756081847179
The technician Sergio S was fantastic. The scheduling and so called A I is terrible. Technicians say they cannot speak with a live supervisor. Repair took over month because original technician went on vacation for 2 weeks and they could not send a replacement technician to put in new part. When you reach out to PABA they say will be escalated and nothing ever happens. The customer service experience gets a -5 where 10 is absolute best experience.
charles J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1755659539396
