2401 S Stemmons Fwy Ste 5000 Reviews
Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000
Total reviews
326
Average Rating
4.4/5
John C,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787855249768
Prompt polite on time knowledgeable but happily have Angel back to work on any other Appliance or equipment
Jan B,
Customer service response - Thank you for your feedback, Jan! We're glad to hear Angel was prompt, polite, on time, and knowledgeable.
Sears Home Services on 1785196684667
Scott S,
Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784241376263
Richard W,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783027959990
bobkem58,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782410754127
Alberto was excellent, knowledgeable and courteous! We underwent a lot of stress when one of the previous technicians left the issue with our refrigerator unfixed and made things worse. Alberto was able to fix it and did it very professionally. Highly recommend him!
Farah J,
Customer service response - Thank you for your feedback, Farah! We're glad to hear Alberto was excellent, knowledgeable, and courteous, and that he professionally resolved the issue with your refrigerator.
Sears Home Services on 1782254231330
daniel T,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780708451374
Erik V,
Customer service response - Thank you for the amazing 5-star review, Erik! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780506061426
Both Kevin and Pedro were great. Efficient, friendly, and professional.
Jay C,
Customer service response - Thank you for your feedback, Jay! We're glad to hear Kevin and Pedro were efficient, friendly, and professional.
Sears Home Services on 1780334132715
Huy did a great job repairing our freezer. He explained what he was doing and was very respectful.
Connie R,
Customer service response - Thank you for your feedback, Connie! We're glad to hear Huy did a great job and was respectful while repairing your freezer.
Sears Home Services on 1779400658610
Mirna P,
Customer service response - Thank you for the amazing 5-star review, Mirna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779232387493
Collin S. inspected our air conditioning system and determined there was a small leak. He was very personable and professional and kept us informed throughout the process. He made the repairs and made certain it was working properly. The only complaint I have is with the AI system and the number of times it texted and emailed me regarding my appointment, requesting information I had already provided and the status of the repair.
Carolyn S,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear Collin was personable and professional in handling your air conditioning system. We apologize for the inconvenience caused by the AI system's notifications.
Sears Home Services on 1778079759880
Courteous, informative, willing to listen to us and advise.
alan S,
Customer service response - Thank you for your feedback, Alan! We're glad to hear the technician was courteous, informative, and attentive to your needs.
Sears Home Services on 1777993435270
Took the extra steps to make sure the issue of ice building was stopped.
Alan S,
Customer service response - Thank you for your feedback, Alan! We're glad to hear the technician took extra steps to ensure the ice build-up issue was resolved.
Sears Home Services on 1777944052636
sabir R,
Customer service response - Thank you for the amazing 5-star review, Sabir! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777597408970
Honest company with good communication.
Becky W,
Customer service response - Thank you for the amazing 5-star review, Becky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776802064135
A kind and patient young man. Thank you for sending him to help us.
Sharon N,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear the technician was kind and patient while assisting you.
Sears Home Services on 1776727034851
Scott was very knowledgeable. Went right to work identifying the problem and finding the parts to repair the refrigerator. Arrived promptly and finished the repairs all in one morning.
Darrell E,
Customer service response - Thank you for your feedback, Darrell! We're glad to hear Scott was knowledgeable, prompt, and efficiently repaired your refrigerator in one morning.
Sears Home Services on 1776721448046
Phillip di an excellent job at putting my oven back in operation. It’s better than when it was new!
Michael B,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Phillip did an excellent job getting your oven back in operation and even better than new.
Sears Home Services on 1776559400860
Warranty maintenance
larry S,
Customer service response - Thank you for your feedback, Larry! We're glad to hear you were satisfied with the warranty maintenance service.
Sears Home Services on 1776448335083
Great experience overall. Thank you
Julie C,
Customer service response - Thank you for your feedback, Julie! We're glad to hear you had a great experience.
Sears Home Services on 1776383302455
Brenda B,
Customer service response - Thank you for the amazing 5-star review, Brenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775669485767
Sergio P,
Customer service response - Thank you for the amazing 5-star review, Sergio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775061920202
He is a good technician!!! Took care of the system well
Kallol B,
Customer service response - Thank you for the 5-star review, Kallol! We're happy to hear our technician took good care of your system.
Sears Home Services on 1774831558399
A/C repair. Great!!! Covered in maintenance agreement.
judith V,
Customer service response - Thank you for the 5-star review, Judith! We're happy to hear your A/C repair was covered under the maintenance agreement.
Sears Home Services on 1774398016063