2401 S Stemmons Fwy Ste 5000 Reviews

Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000


Total reviews

326


Average Rating

4.4/5

August 27, 2026
Overall rating

John C,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787855249768

July 27, 2026
Overall rating

Prompt polite on time knowledgeable but happily have Angel back to work on any other Appliance or equipment

Jan B,

Customer service response - Thank you for your feedback, Jan! We're glad to hear Angel was prompt, polite, on time, and knowledgeable.

Sears Home Services on 1785196684667

July 16, 2026
Overall rating

Scott S,

Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784241376263

July 02, 2026
Overall rating

Richard W,

Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783027959990

June 25, 2026
Overall rating

bobkem58,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782410754127

June 23, 2026
Overall rating

Alberto was excellent, knowledgeable and courteous! We underwent a lot of stress when one of the previous technicians left the issue with our refrigerator unfixed and made things worse. Alberto was able to fix it and did it very professionally. Highly recommend him!

Farah J,

Customer service response - Thank you for your feedback, Farah! We're glad to hear Alberto was excellent, knowledgeable, and courteous, and that he professionally resolved the issue with your refrigerator.

Sears Home Services on 1782254231330

June 05, 2026
Overall rating

daniel T,

Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780708451374

June 03, 2026
Overall rating

Erik V,

Customer service response - Thank you for the amazing 5-star review, Erik! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780506061426

June 01, 2026
Overall rating

Both Kevin and Pedro were great. Efficient, friendly, and professional.

Jay C,

Customer service response - Thank you for your feedback, Jay! We're glad to hear Kevin and Pedro were efficient, friendly, and professional.

Sears Home Services on 1780334132715

May 21, 2026
Overall rating

Huy did a great job repairing our freezer. He explained what he was doing and was very respectful.

Connie R,

Customer service response - Thank you for your feedback, Connie! We're glad to hear Huy did a great job and was respectful while repairing your freezer.

Sears Home Services on 1779400658610

May 19, 2026
Overall rating

Mirna P,

Customer service response - Thank you for the amazing 5-star review, Mirna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779232387493

May 05, 2026
Overall rating

Collin S. inspected our air conditioning system and determined there was a small leak. He was very personable and professional and kept us informed throughout the process. He made the repairs and made certain it was working properly. The only complaint I have is with the AI system and the number of times it texted and emailed me regarding my appointment, requesting information I had already provided and the status of the repair.

Carolyn S,

Customer service response - Thank you for your feedback, Carolyn! We're glad to hear Collin was personable and professional in handling your air conditioning system. We apologize for the inconvenience caused by the AI system's notifications.

Sears Home Services on 1778079759880

May 04, 2026
Overall rating

Courteous, informative, willing to listen to us and advise.

alan S,

Customer service response - Thank you for your feedback, Alan! We're glad to hear the technician was courteous, informative, and attentive to your needs.

Sears Home Services on 1777993435270

May 04, 2026
Overall rating

Took the extra steps to make sure the issue of ice building was stopped.

Alan S,

Customer service response - Thank you for your feedback, Alan! We're glad to hear the technician took extra steps to ensure the ice build-up issue was resolved.

Sears Home Services on 1777944052636

April 30, 2026
Overall rating

sabir R,

Customer service response - Thank you for the amazing 5-star review, Sabir! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777597408970

April 22, 2026
Overall rating

Honest company with good communication.

Becky W,

Customer service response - Thank you for the amazing 5-star review, Becky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776802064135

April 20, 2026
Overall rating

A kind and patient young man. Thank you for sending him to help us.

Sharon N,

Customer service response - Thank you for your feedback, Sharon! We're glad to hear the technician was kind and patient while assisting you.

Sears Home Services on 1776727034851

April 20, 2026
Overall rating

Scott was very knowledgeable. Went right to work identifying the problem and finding the parts to repair the refrigerator. Arrived promptly and finished the repairs all in one morning.

Darrell E,

Customer service response - Thank you for your feedback, Darrell! We're glad to hear Scott was knowledgeable, prompt, and efficiently repaired your refrigerator in one morning.

Sears Home Services on 1776721448046

April 19, 2026
Overall rating

Phillip di an excellent job at putting my oven back in operation. It’s better than when it was new!

Michael B,

Customer service response - Thank you for your feedback, Michael! We're glad to hear Phillip did an excellent job getting your oven back in operation and even better than new.

Sears Home Services on 1776559400860

April 17, 2026
Overall rating

Warranty maintenance

larry S,

Customer service response - Thank you for your feedback, Larry! We're glad to hear you were satisfied with the warranty maintenance service.

Sears Home Services on 1776448335083

April 16, 2026
Overall rating

Great experience overall. Thank you

Julie C,

Customer service response - Thank you for your feedback, Julie! We're glad to hear you had a great experience.

Sears Home Services on 1776383302455

April 08, 2026
Overall rating

Brenda B,

Customer service response - Thank you for the amazing 5-star review, Brenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775669485767

March 31, 2026
Overall rating

Sergio P,

Customer service response - Thank you for the amazing 5-star review, Sergio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775061920202

March 30, 2026
Overall rating

He is a good technician!!! Took care of the system well

Kallol B,

Customer service response - Thank you for the 5-star review, Kallol! We're happy to hear our technician took good care of your system.

Sears Home Services on 1774831558399

March 25, 2026
Overall rating

A/C repair. Great!!! Covered in maintenance agreement.

judith V,

Customer service response - Thank you for the 5-star review, Judith! We're happy to hear your A/C repair was covered under the maintenance agreement.

Sears Home Services on 1774398016063

Showing 1 - 25 reviews

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