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2401 S Stemmons Fwy Ste 5000 Reviews
Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000
Total reviews
322
Average Rating
4.4/5
Collin, outstanding technician located leak, sealed and charged system Operational check good! System blowing cold
Kenneth H,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Collin provided outstanding service and got your system back to blowing cold air.
Sears Home Services on 1727396643158
Except that the technician was not given the parts needed for the repair, he made an effort to get the part and returned to do the repairs. I blame the communication from the folks making the scheduling and virtual technician for not providing the necessary parts to the repairman. All in all, Luis the technician did a good job and he called me about what time he would be at my place.
Victorino P,
Customer service response - Thank you for your feedback and for acknowledging Luis's efforts in resolving the issue. We apologize for the inconvenience caused by the scheduling and parts communication, and we're glad Luis was able to provide you with a satisfactory repair experience.
Sears Home Services on 1727237546322
Quick install, great customer service, overall I enjoyed the experience.
Daniel G,
Customer service response - Thank you for the 5-star review! We're delighted to hear you enjoyed the quick installation and great customer service.
Sears Home Services on 1726979109286
Sergio was professional and very personable. His assistance is greatly appreciated.
Kristina D,
Customer service response - Thank you for your kind words about Sergio's professionalism and personable nature. We're delighted to hear his assistance was greatly appreciated!
Sears Home Services on 1726625553143
Trisha F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726452784169
mi O,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726022971466
JEFF S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1725928502628
Annette W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725764940989
Steven worked wonders :)
STEPHANIE G,
Customer service response - We're really sorry to hear about your experience, STEPHANIE. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1724810968341
Great experience. Harold was very knowledgeable and professional!
Ana S,
Customer service response - Thank you for your positive feedback, Ana! We're delighted to hear that Harold provided you with knowledgeable and professional service.
Sears Home Services on 1724567206751
