Appointment Lookup
802-552-4364
2401 S Stemmons Fwy Ste 5000 Reviews
Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000
Total reviews
322
Average Rating
4.4/5
I am beyond disappointed. Even though I bought an extended warranty, Assurant will not replace the lemon refrigerator I got. It makes a HORRIBLE noise but because it cools properly, they will not replace it. We cannot stand to listen to it so we are going to get rid of it and it is going to be a complete loss. A $3000 refrigerator (with a good for nothing warranty) in the trash. GE and Assurant - you should be ashamed of yourself.
Jana R,
Customer service response - Thank you for taking the time to bring this to our attention, Jana. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710903592490
Sudhansu S,
Customer service response - We are truly sorry to hear about your experience. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please contact us directly at Facebook.com/SearshomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right in the future.
Sears Home Services on 1709483130380
Took weeks for 3 different technicians and no correct diagnosis. Wasted time and money.
Janice H,
Customer service response - Thank you, Janice, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705913275273
Just to he came to state the problem which i myself told sears and charged 65 dollers and reported insurer it as washing machine handling problem of door gasket and insuring company and sears seems a good frinds. Choicehomewarrenty company seems running scheme to just exploit customers. Read its fine print but they will give one interpreatation before buying and another after buying
Ravi S,
Customer service response - Thank you, Ravi, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707364380562
Sears repair service is horrible !! 2 no shows , no call no email , nothing . They also do not list a contact # nor email to get in touch w them . Only thing you could do was re-schedule. Horrible is putting it nicely , due to having to be there from 8-5 , twice w no show , no call !! Worst customer service ever
Steve F,
I got call from technician saying they are ordering parts but it seems he gave different information to Warranty company and my claim is now mis handled. I strongly NOT recommend sears
Cyril B,
