2401 S Stemmons Fwy Ste 5000 Reviews

I don’t know what happened on the 15th I waited alll day for a technician…8 am to 5 pm….and nobody came…I missed work and lots of money that y’all can’t or won’t refund me…..y’all should really close that big window somewhere like 8-12 orrr 12-5…..yet today…the 16th .My guy texted me…gave me an ETA and was Johnny on the spot….fixed my problem quickly and efficiently and also let me know the prior company I used….did nottt hook my oven up properly…which is why I had the same problem less than 6 mos…….I never asked his name…but I’m sure it’s connected to my order…..He needs a raise….and a whole lot of recognition…because he represented your company in the best way possible…especially with a disgruntled customer….pay that Man to stay witcha….people like him don’t come along often…..

Technician diagnosed and fixed issue effectively and very professional

He was knowledgeable and efficient. Appreciate his expertise.

Shane was able to diagnose my washer and gave me the best solution, buy a new one due to the very high cost of repair. Thanks for the honesty! :)

Steve did a wonderful job repairing the washer/drier all-in-one unit. Had a bit difficulty scheduling the appointment as AI assistant on the phone could not take the address correctly and was suggesting non-existent address instead. Was able to schedule appointment on via chat on the web though

(Translated by Google) Good service and fast (Original) Buen servicio y rapidez

Tech. Scott, arrived on time and listened to our concerns about the operation of our Frig. After examining the Frig. he determined that there was no need for any repair. The airflow inadvertantly had been restricted by an item blocking the circulation. I would not hesitate to call Sears Home Repair for any future problem.