2401 S Stemmons Fwy Ste 5000 Reviews

Read reviews from customers who used our services at 2401 S Stemmons Fwy Ste 5000


Total reviews

322


Average Rating

4.4/5

November 17, 2023
Overall rating

He was knowledgeable and efficient. Appreciate his expertise.

Lisa D,

November 21, 2023
Overall rating

prm,

January 17, 2024
Overall rating

Shane was able to diagnose my washer and gave me the best solution, buy a new one due to the very high cost of repair. Thanks for the honesty! :)

Arlette V,

Customer service response - Thank you for taking the time to leave a review. We appreciate your understanding and honesty regarding the cost of repair for your washer.

Sears Home Services on 1705485165842

October 13, 2025
Overall rating

Vicki C,

Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1760317036647

June 05, 2025
Overall rating

Steve did a wonderful job repairing the washer/drier all-in-one unit. Had a bit difficulty scheduling the appointment as AI assistant on the phone could not take the address correctly and was suggesting non-existent address instead. Was able to schedule appointment on via chat on the web though

Yuriy B,

Customer service response - Thank you for the review, Yuriy! We're happy to hear Steve did a great job with your repair, and we appreciate your feedback on the appointment scheduling process.

Sears Home Services on 1749083174160

February 27, 2025
Overall rating

(Translated by Google) Good service and speed (Original) Buen servicio y rapidez

Cesarjavier,

Customer service response - Gracias por la reseña de 4 estrellas, Cesarjavier! Nos alegra saber que recibiste un servicio rápido y satisfactorio.

Sears Home Services on 1740700400814

January 08, 2025
Overall rating

Tech. Scott, arrived on time and listened to our concerns about the operation of our Frig. After examining the Frig. he determined that there was no need for any repair. The airflow inadvertantly had been restricted by an item blocking the circulation. I would not hesitate to call Sears Home Repair for any future problem.

doris G,

Customer service response - Thank you for the 4-star review, Doris! We're glad Scott was able to identify the issue with your fridge and appreciate your trust in our service for future needs.

Sears Home Services on 1736399591664

December 01, 2024
Overall rating

Chris was fast, efficient and affective. After three prior visits by other technicians, Problem resolved. Always send people of Chris’s calibar.

Wine P,

Customer service response - Thank you for the 4-star review! We're glad to hear that Chris was able to resolve the issue efficiently, and we appreciate your feedback on his excellent service.

Sears Home Services on 1733039149132

January 25, 2024
Overall rating

Good work but bad attitude please correct the name Linh Su to Dong Su at this address 2616 Merlin Dr 75056

Dong S,

Customer service response - Thank you for your feedback and for bringing the name correction to our attention. We apologize for any inconvenience caused and we will make sure to update the name accompanying the address. Your input is greatly appreciated.

Sears Home Services on 1706289385636

January 22, 2024
Overall rating

Meenakshi (,

Customer service response - Thank you for awarding us a solid 4-star rating, Meena! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.

Sears Home Services on 1705903563875

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