2805 Gulf Freeway South Ste H Reviews

Read reviews from customers who used our services at 2805 Gulf Freeway South Ste H


Total reviews

270


Average Rating

4.5/5

June 10, 2024
Overall rating

The tech guy was very personable, knowledgeable, and even my dog liked him

Patricia S,

Customer service response - Thank you for your kind review! We're thrilled to hear our technician made a great impression on both you and your dog.

Sears Home Services on 1718068400037

June 07, 2024
Overall rating

He was very pleasant, informative and efficient. Replaced our old, worn out ice maker with a new one. Will definitely use this service again!

Karen F,

Customer service response - Thank you for sharing your positive experience! We're thrilled to hear that you were satisfied with our service and look forward to assisting you again in the future.

Sears Home Services on 1717757045238

June 10, 2024
Overall rating

Ellen T,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718080208754

June 22, 2024
Overall rating

After 37 weeks of waiting for parts while Sears hunted and then got one of the 6 parts from Amazon and it was defective and had to reorder, fridge was "functional" for 1.5 days. A door gasket had been misshaped. This last tech remolded it. So, we are waiting while cooling takes place to see if this is the final repair. The service technicians are far greater than Sears Customer Service and Benefits!

Ms. D,

Customer service response - I apologize for the frustration caused by your experience with the SEARS Protection Agreement Insurance Company. Thank you for taking the time to share your feedback, and I'm glad we could finally help with the repair.

Sears Home Services on 1717623069448

May 31, 2024
Overall rating

Prompt, courteous, knowledgeable

Michael G,

Customer service response - Thank you for acknowledging our team's promptness, courtesy, and expertise. We're thrilled to have met your expectations!

Sears Home Services on 1717137086663

June 03, 2024
Overall rating

Alexander is awesome and is a PRO, thank you for getting the microwave working sir!

Sergio C,

Customer service response - We're thrilled to hear Alexander could get your microwave up and running again! Thank you for sharing your positive experience.

Sears Home Services on 1717393432994

May 28, 2024
Overall rating

ONLY this last of three technicians… He got it finally now my refrigerator door actually closes

M.R.S.,

Customer service response - I apologize for the inconvenience you experienced, but I'm glad we could finally resolve the issue with your refrigerator door. Thank you for your patience and for sharing your feedback.

Sears Home Services on 1716882087835

May 21, 2024
Overall rating

The Sears Home Services technician (Roy) provided efficient and professional service during his visit at my home for my Kenmore Washer & Dryer maintenance needs. He was very knowledgeable and honest with his assessment and recommendations for the care and maintenance of my equipment. He arrived on time and completed the work in a timely manner.

Melvin M,

Customer service response - Thank you for sharing your positive experience with our technician, Roy. We're thrilled to hear about his efficient, professional service and punctuality.

Sears Home Services on 1716342744601

March 28, 2024
Overall rating

Very professional explained all of his work

Jerry T,

Customer service response - Thank you for your positive feedback; we're glad you're pleased with our professional service and transparent approach.

Sears Home Services on 1711609086919

March 25, 2024
Overall rating

The tech,Roy was very professional. He knew what he was doing,had my washer fixed in about 7 min.

karen H,

Customer service response - We're thrilled to hear Roy could get your washer up and running so quickly! Thank you for sharing your positive experience.

Sears Home Services on 1711355614780

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